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Accessibility

Please tell us what you think about our website, we welcome your feedback.

Accessibility Statement

Wiltshire Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Web Accessibility Initiative

This website endeavours to conform to Level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

W3C standards

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers should also display it correctly.

Exceptions

Whilst Wiltshire Council strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

Because of our reliance of third-party vendors for some web systems, some parts of the website do not meet the WCAG2 A and AA accessibility criteria.  These systems are online payments and online maps, We are currently working with our suppliers to provide upgraded, accessible interfaces into these systems.

We are also heavily reliant on non-HTML-based web content, particularly PDF files. We are investigating mechanisms for making PDF documents more accessible. You can find more information about the accessibility support within PDF documents on the adobe website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall accessibility. In the meantime should you experience any difficulty in accessing the Wiltshire Council website, please don’t hesitate to contact us.

Accessibility targets

All web pages will be assessed by the guidelines published by the Web Accessibility Initiative (WAI) from the World Wide Web Consortium (W3C), available at www.w3.org/TR/WCAG/

Wiltshire Council requires that:

  • All new web pages should be written to at least AA standard.
  • All existing pages should meet at least A standard. Pages will be bought up to AA standard as they are periodically revised.
  • Any third party who is engaged to design and build web pages for the council, whether hosted within or without the *.wiltshire.gov.uk domain, will be required to comply with these guidelines. Sites will be checked periodically.
  • New content will be either written or edited by a trained editor to ensure it is written as clearly as possible. Legacy content will be re-edited where necessary as it is revised.

Accessibility features of this website

The page layout and colour scheme are implemented using cascading style sheets (CSS) and can be over-ridden by the user. All text can be enlarged or reduced to suit your preferences.

The source code is structured so that the main content of the page precedes the navigation. The first link on every page will jump directly to the page content.

All pages start with a heading 1 element. Sub-headings are used to further divide the page.

Tables are only used for tabular data (that is, they are not used for layout purposes, except for one table on the homepage, and in a few parts of the constitution). Data tables are marked up correctly with table headings and scope attributes. We avoid using complex tables (that is, tables with two or more logical levels of headings).

We do not use access keys. Research suggests that these can sometimes conflict with shortcut keys used by assistive technologies.

All pages validate to an official W3C Document Type Definition. Pages are checked for compliance as part of the publishing process.

How to change the appearance of this website

Where possible, we have created this site so that your own preferences for colours, fonts and text sizes will take precedence over ours. The following resources will help you modify your own browser and operating system preferences to suit your own needs:

Advice on assistive technology

For more information on assistive technology (screen enlargers, screen readers, speech recognition systems, speech synthesizers, refreshable Braille displays, Braille embossers, talking word processors, large-print) for the visually impaired please visit the RNIB (Royal National Institute of Blind People) website.

The British Dyslexia Association website has information about accessibility issues people with Dyslexia may encounter.

Contact us

We welcome any comments about our website, or on any of the details on this page. Please feel free to contact us.

Contact Details (LiveLink)

Multiple Contacts:
eMail: webteam@wiltshire.gov.uk
Telephone:
Out of hours:
Fax:
Postal Address:
In Person:
DX:

Last updated: 22 August 2013

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