www.wiltshire.gov.uk
Consumer advice
Summary of Service
To promote and maintain a safe and fair trading environment for the benefit of consumers and business in the Wiltshire County Council area.
Details of Service
We achieve this through:
- Providing consumer advice, information and education to create confident, knowledgeable and demanding consumers.
- Securing compliance with the law to protect the consumer and to ensure legitimate businesses are not undermined by unfair competition and unfair trading practices.
- Providing advice and guidance to help reputable businesses to comply with the law, plus advice for manufacturers, importers and retailers of all sorts of consumer goods, for farmers, for businesses who provide services to consumers, as well as for the consumers themselves.
Wiltshire County Council's trading standards service works in partnership with Consumer Direct to provide free, impartial consumer advice.
Consumer Direct is a telephone and online consumer advice service, supported by the Office of Fair Trading.
Consumer Direct provides clear, practical advice to help consumers sort out problems and disagreements with suppliers of goods or services.
The Consumer Direct telephone service is now a national service and should be your first point of contact for all consumer advice calls and emails.
To contact an adviser, call 08454 04 05 06, alternatively for online advice and information, visit Consumer Direct.
Contact Details
By Post
Trading Standards
Wiltshire County Council
Environmental Services
County Hall
Trowbridge
Wiltshire
BA14 8JD
By Web
http://www.consumerdirect.gov.uk/complaints.shtml
By Telephone
01225 713547 (except consumer advice)
By Fax
01225 713987
| A to Z Names | Consumer advice, Consumer advice |
|---|---|
| Keywords | Advice to consumers; Consumer advice; Trading Standards |
| PID No. | 787 |
| IPSV Category | Consumer advice services |
| Level 1 Name | Consumer advice |
| IPSV ID | 39 |
