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Library charges

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About this service

Charges from 1 January 2016 Charges include VAT where applicable.

Charges for overdue books

Books Loan period Overdue charge Maximum charge per loan
Adult books (including printed music) 3 weeks 20p per day the library is open £7
Children's books and children's audio books 3 weeks 3p per day the library is open £1
Loans from Mobile Libraries 2 weeks No overdue charges apply  

Charges for hiring items

Charges for hire items apply to set or single item.

Hiring Items Loan period Hire fee Re-hire charge for late return Maximum charge for late return
Adult audio books (static libraries) 3 weeks £1.90 £1.90 per 3 week period or part period £6.40
Adult audio books (mobile libraries) 4 weeks £1.90 £1.90 per 4 week period or part period £6.40
Adult audio books Annual subscription £50 per annum for 12 months from date of subscription payment

£1.90 per 3 week period or part period

£1.90 per 4 week period or part period (Mobiles)

£6.40

                              

£6.40

Playstation 2 games 1 week (2 and 3 week loans at 2x and 3x weekly hire rate) £3.20 per week, or £3.20 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries £3.20 per week or part week. £3.20 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries £12
Language courses 6 weeks All formats £3.00 for 6 weeks £3.00 per 6 week period or part period £6
DVD and Blu-Ray (except Gold) 1 week (2 and 3 week loans at 2x and 3x weekly hire rate) £1.90 per week, or £1.90 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries £1.90 per week or part week. £1.90 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries £6

DVD Gold and Blu-Ray Gold

(including new TV box sets

1 week (2 and 3 week loans at 2x and 3x weekly hire rate) £3.20 per week, or £3.20 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries £3.20 per week or part week. £3.20 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries £12

Charges for requesting items

Type of request Charge
Request fee per item of adult stock from within Wiltshire Library and Information Service 85p

Additional request fee per item of stock obtained from out of county:

Photocopies from serials

Books

                              

£2.20 + 10p per sheet

£4.15

Renewal fee (British Library items only) £3.50
Children's items from within Wiltshire Library and Information Service Free

Where an item costs over £15 to source we will seek to recover cost above £15 in addition to above out of county charge, e.g. costs £16 to source, charge will be £4.15 plus £1. Customers will be contacted to advise them if this additional charge will be payable and to check they wish to proceed.

Charge for replacing a lost or damaged library card

Other than for fair wear and tear - Adult  £1.20  Child  60p

Damaged or lost stock charges

Books

Hardback

Paperback

Adult non-fiction

£22.00

£15.25

Adult fiction

£18.50

£8.00

Children's*

£9.50

£8.50

* There are no charges for damage to children’s board books, normal charges apply however for a board books that are lost or returned late.

Audio Visual Material Charge
If a single item from a set cannot be replaced the whole set must be paid for. If jacket is lost or damaged replacement charges apply  
Audio Compact discs –per disc (multi disc sets charge at 2x, 3x etc as appropriate)

£6.30

Digital Audio Books (Playaways) – full replacement cost  

DVDs - standard charge per tape (multi tape sets charge at 2x, 3x etc as appropriate)

Please note that there sometimes exceptions to this charge but you will be informed by library staff if this applies

£18.00

Playstation games - Items priced individually based on full replacement cost  

Cassettes - per tape (multi tape sets charge at 2x, 3x etc. as appropriate) - adult

Cassettes - per tape (multi tape sets charge at 2x, 3x etc. as appropriate) - children’s

£7.90

£4.75

Language course sets - charge as above for each adult CD in the set + £10.50 to cover cost of booklets/printed materials included  

Wiltshire Performing Arts Library

Item Charge
Chamber music per set £5.00
Orchestral sets £30.00

Vocal sets - larger works

Vocal sets - 1 song or 1 anthem

£1 per coy

50p per copy

String sets and Band sets £15 per set

Playsets - full sets

One act plays and sketch sets

£7.50 per set

£3.75

Video/DVD/CD including sound effects £1.90
Music score teaching packs per pack £3.00
Music and play sets not returned by the due date per set £30.00

Single copies of Music or Play sets borrowed and not returned

by due date - normal adult book overdue rate per day

20p

Copying and Reproduction Fees

These charges apply to all library branches with the exception of the Wiltshire and Swindon History Centre.

These charges also apply where paper is provided by a customer.

Type of copying Size, colour and number Charge
Photocopies

Black and white per A4 copy

Black and white per A3 copy

10p

10p

Printing from computer terminals Black and white per A4 copy
Colour printouts (where available)

10p

£1

Copies produced by staff and sent by mail or fax

1-10 copies (minimum charge)

Further copies     

£5

10p each

Prints from Microforms - per single copy from any source
An additional charge for currency conversion, if required, may also be applied.
A standard charge of 60p will be made for postage & packing where applicable.

Black and white per A4 copy

Black and white per A3 copy

£1.30

£1.90

Other charges

Service Charge
Sending Faxes - UK per sheet £1.20
Sending Faxes - European Union per sheet £2.30
Sending Faxes - Rest of the World per sheet £3.40
Internet access for library members Free
Internet access for visitors to Wiltshire Suggestion donation £1
Questionnaires - Charge for completing if not relevant to Wiltshire Libraries & Heritage £60
Questionnaires - Charge for completing if relevant £32.50
Consultancy Fees – by agreement with the Head of Service  
Parcel carrying – on Wiltshire Libraries and Heritage vans per parcel of standard box size £45

Research – subject to staff availability - First 30 minutes

Subsequent research on same topic - per 30 minutes

Charge negotiable beyond 2 hours research

Free

£32.50

Exhibitions

Charges apply where items are offered for sale or where the exhibition serves as an advertisement for products or services or is for commercial consultation or research.

Salisbury Library
Main Gallery

£105 per week

Young and Creasey Galleries

£77 per week

Creasey and Portico Galleries

£87.50 per week

Workshops

£18 per day

All Other Libraries
Exhibitions in meeting rooms £51.50 per week
Exhibitions elsewhere in building £38.50 per week
Exhibition previews £33

Commission:  all libraries where charges apply will take commission at 20% (including VAT) on all sales achieved during the period of the exhibition. It is essential that exhibitors are made aware of this when the booking is arranged.  A VAT receipt should be given following payment.

Hire of meeting rooms

Hire of meeting rooms is subject to staff availability in all cases.

Category:

Type of hire Cost
A.

Free use applies to:

  • Organisations which have some form of occupancy in a Library (i.e. Museum, TIC or CAB).
  • Non-profit making organisations whose activities support Library Service objectives including lifelong learning.

Free use is solely at the discretion of

the Head of Library and Information

Services and must not involve any caretaking or staff costs.

B.

Concessionary charge applies to:

Non-profit making organisations with community objectives. Where a room is free during normal opening hours or on a closed day when staff are on duty, when exhibition arrangements are not affected and there are no caretaking or staff cost involved.

£8.50 per hour
C.

Use of library space by profit making organisations per half day or less:

  • Meeting room or open library space
  • Office area / small meeting room
  • Salisbury use of meeting room suite -1 large and 2 small meeting rooms with kitchen

                                   

  • £50
  • £35
  • £100
D. Use of library ICT facilities by Colleges etc. per half day or less £38
E. Standard charge applies to all organisations where there is a requirement for caretaking or staff time. £31 per hour

A and B charges assume that the hirer will set out and put away seating, tables and equipment required.

Surcharges: a surcharge is made when use of the accommodation exceeds the agreed finish time by 15 minutes. The surcharge is 100% of the charge made for the session.

All charges will be subject to review.

Transportation of additional furniture for the meeting cost plus 20% plus VAT

Contact Details (LiveLink)

Multiple Contacts:
eMail: libraryenquiries@wiltshire.gov.uk
Telephone:
Out of hours:
Fax:
Postal Address:
In Person:
DX:

Last updated: 18 July 2014

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