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Renew or reserve a library book online

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You can renew books yourself online  Just choose the 'Your Details' button, type in your library card number (with no spaces) and your PIN*. If you don't yet have a PIN please ask in person at any Wiltshire library

For more information about the site please look at the Guide for library users If you have any questions about the new catalogue please email libraryenquiries@wiltshire.gov.uk

You can also renew your library books by phone 24 hours a day. The phone number is 0844 4142270 and you will need to have your library card number with you.

Reserve books and other items

You can reserve books and other items yourself online by using our library catalogue  Once there, choose the 'Your Details' button. Type in your library card number (with no spaces) and your PIN*. If you don't yet have a PIN please ask in person at any Wiltshire Library.

If you cannot find the book you would like to reserve on our catalogue please ask when you next visit your library, it may be possible to order it for you from another library service.

Reservation charges

Item Charge
Adult items from the Wiltshire collection 80p
Children's items from the Wiltshire collection Free
Additional fee per item obtained from outside of the Wiltshire collection £3.70
Photocopies from serials £2.20
Renewal fee for British Library items £2.40

Where an item costs over £15 to source we will seek to recover cost above £15 in addition to above out of county charge, e.g. costs £16 to source, charge will be £3.70 plus £1. Customers will be contacted to advise them if this additional charge will be payable and to check they wish to proceed.

*PIN - (Personal Identification Number):

As a member of the library you can get a unique four digit PIN, which will allow you to access your account details, place a reservation, check your loans and renew them online. If you don’t know your PIN, please visit your local library, taking your library card with you.

Contact Details (LiveLink)

Multiple Contacts:
eMail: libraryenquiries@wiltshire.gov.uk
Telephone: 01225 713727
Out of hours:
Fax:
Postal Address:

Wiltshire Libraries & Heritage HQ
Bythesea Road
County Hall
Trowbridge
Wiltshire
BA14 8BS


In Person:

Your Local Library


DX:

Last updated: 17 December 2013

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