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Non-domestic rates

Non-domestic rates, or business rates, collected by local authorities are the way that those who occupy non-domestic property contribute towards the cost of local services. Except in the City of London, where special arrangements apply, the rates are pooled by central government and redistributed to local council as part of the annual formula grant settlement. The money, together with revenue from council tax payers, revenue support grant provided by the government and certain other sums, is used to pay for the services provided by your local authority and other local council in your area. From 1 April 2013, under the new business rates retention arrangements,each local council will be allowed to keep a proportion of the business rates they have collected.

Please note: Please check our empty properties page for the rates payable on empty properties.

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The council offers various dates for payment by direct debit. This is the most effective way to pay. Please contact us on 01249 706290. If you wish to change to this method of payment. Alternatively, you can download the Business rate direct debit mandate from the download section.
Our sample bill page can help you find your account number.

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  • The online payments facility is available 24 hours a day to allow you to pay your business rates when it is convenient for you
  • You will need to quote your account reference number and confirm the amount you need to pay
  • Our sample bill page can help you find your account number
  • Please allow three days for your payment to reach the council
  • Payments made by credit card will be subject to a transaction charge
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  • You can pay with our automated payment line 24 hours a day, 7 days a week, on 0300 456 0119
  • You will need to quote your account reference number and confirm the amount you need to pay
  • Our sample bill page can help you find your account number
  • Payments made by credit card will be subject to a transaction charge
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  • You can pay free of charge by cash or cheque at any Post Office using your existing payment card or the barcode on the front of your bill (not all bills have a barcode)
  • Please allow seven days for your payment to reach the council
  • Cheque payments should be made payable to ‘Post Office Ltd’ and presented with your payment card
  • Please refer to your bill to confirm the amount of each payment
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Inform your bank the amount you want to pay, your account reference number our sample bill page can help you find your account number and the council’s bank account details:

  • Bank: HSBC
  • Sort code: 40-44-33
  • Account number: 51460021
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Cheques must be made payable to 'Wiltshire Council'.
Please provide your name, account reference number, our sample bill page can help you find your account number and the address to which the payment relates on the reverse of the cheque,
Please send your payment to:

    • Collections – NDR
    • PO Box 4385
    • Trowbridge
    • BA14 4DS
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    The Government is providing funding to local authorities so that they can provide a discount worth up to £1,500 a year for 2 years from 1st April 2017, to office space occupied by local newspapers. This is up to a maximum of one discount per local newspaper title and per hereditament, and up to state aid limits. Eligibility criteria for this relief is set out in a guidance note: “The case for a business rates relief for local newspapers”.

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    If you want more information about business rates please contact us using the links section.

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    Local Government Finance Act 1992

    The Non-Domestic Ratepayers (Consultation) Regulations 1992

    Wiltshire Council has a duty to consult representatives of those who are subject to non-domestic rates on property in the county for the period beginning 1 April 2018.

    A meeting to discuss these proposals will be held in the North Wilts Committee Room, County Hall, Bythesea Road, Trowbridge, Wiltshire, BA14 8JN on 8 February 2018 at 9.30am. Representatives are invited to attend but are requested, if possible, to give notice of their intention to do so to Democratic Services committee@wiltshire.gov.uk or at the address below:

    Democratic Services
    County Hall
    Bythesea Road
    Trowbridge
    Wiltshire
    BA14 8JN

    Such papers and information, as are required by the above Regulations to be supplied, are available on request from 29 January 2018.

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    Last updated: 14 March 2018 | Last reviewed: 14 March 2018