If you are reading this page using a screenreader, we support ARIA landmarks for quick navigation too

Rural rate relief

Customer notice

We are currently updating our website with a cleaner, mobile-friendly design. This page will be updated with the new design soon. Thank you for your patience.

Please tell us what you think about our website, we welcome your feedback.

Certain types of properties in a rural settlement with a population below 3,000 may be entitled to relief.

'The property must be occupied, have a rateable value of less than £8,500 and be:

  • the only general store;
  • the only post office; or
  • a food shop

Or, the property must be occupied, have a rateable value of less than £12,500, and be:

  • the only public house
  • the only petrol station

An eligible ratepayer is entitled to relief at 50% of the full charge. The council also has discretion to give further relief on the remaining bill.

In addition, the council can give relief on certain other occupied property in a rural settlement where the rateable value is less than £16,500. The council must be satisfied that the property is used for a purpose which benefits the local community.

To apply for this business rate reduction simply contact your local office to request a form or download the  PDFBusiness rates - rural rate rellief form rural rate relief form 96kb.

Read our Non-domestic rate discretionary relief policy

Contact Details (LiveLink)

Multiple Contacts:

Call Us:
01249 706290

Please send your enquiries to:
Revenues Service
Wiltshire Council
Collections - Business Rates
P.O. Box 4385
BA14 4DS

Please send all payments to:
PO Box 4385
BA14 4DS


Out of hours:
Postal Address:
In Person:

Last updated: 23 July 2012



This website