Non-domestic rates, or business rates, collected by local authorities are the way that those who occupy non-domestic property contribute towards the cost of local services. Except in the City of London, where special arrangements apply, the rates are pooled by central government and redistributed to local authorities as part of the annual formula grant settlement. The money, together with revenue from council tax payers, revenue support grant provided by the Government and certain other sums, is used to pay for the services provided by your local authority and other local authorities in your area. From 1 April 2013, under the new Business Rates retention arrangements,each local authority will be allowed to keep a proportion of the Business Rates they have collected.
Please note: Please check our empty properties page for the rates payable on empty properties.
There are several different ways you can pay:
- Pay securely online with your debit or credit card
- Set up a direct debit with your bank or building society
- Use our 24 hour automated payment line to pay by debit or credit card
- Paying your business rates at the Post Office
- Paying online, by telephone banking or by standing order
You have to pay the total amount of business rates on your bill, regardless of how you choose to pay. There are no reductions for any particular method of payment.
The online payments facility is available 24 hours a day to allow you to pay your business rates when it is convenient for you. Payment is made by debit or credit card. Please have your account number to hand as you will need to enter this as part of the payment process; our sample bill page can help you find your account number
To improve service delivery, payment for business rates by direct debit can now be set up over the telephone. Simply contact the business rates office on 01249 706290 and an advisor will take your details and set up the direct debit. Alternatively, you can download the Business rate direct debit mandate business rate direct debit mandate 56kb and return completed to our offices in chippenham (as shown on the mandate). Our sample bill page can help you find your account number
The automated payment line is available 24 hours a day to allow you to pay business rates when it is convenient for you. Payment is made by debit or credit card. Please have your account number to hand as you will need to enter this as part of the payment process; our sample bill page can help you find your account number
Any Post Office in the country will accept payment for your business rates, however you must present your bar-coded business rates bill with or your payment card with your payment.
Payment cards are available free of charge from Wiltshire Council. Please contact your local Wiltshire Council office using the contact details on the left to request a payment card. To show the contact details for your area, please select your address using the post code checker.
Please have your business rates account number to hand when you contact us.
Once requested, it will take a minimum of two weeks for the new payment card to reach you in the post. You still have to pay your business rates by the dates shown on your bill while you are waiting for your new card. If it has not reached you in time to make a scheduled payment, please make alternative arrangements to pay the current instalment.
If you plan to pay at the Post Office, please pay at least 5 days in advance of the date shown on your bill to make sure your payment reaches us on time.
In order for you to arrange payment by online banking, telephone banking or standing order you will be required to supply the following details:
- Wiltshire Council's Bankers, the HSBC Bank at 46 Fore Street,Trowbridge, Wiltshire,
- The Sort Code is 40-44-33
- The Account Number is 51460021
- You must also quote your business rates reference number in addition to the above details
Apply for business rate relief
- Small business rate relief
- Hardship rate relief
- Rural rate relief
- Charity rate relief
- Retail relief
- Retail reoccupation relief
If you want more information about business rates please contact us using the details on the left.
Local offices are also situated in:
|Telephone: 01249 706290|
All offices are open Monday to Friday 8.30am to 5.30pm
Last updated: 14 April 2014