Exit Accessibility View

Safeguarding information

Statutory guidance

The statutory framework for the Early Years Foundation Stage  is mandatory for all Early Years providers.
The guidance sets out expectations in terms of learning and development requirements, assessment and the safeguarding and welfare requirements that all settings must comply with.

In March 2015, the Department for Education published a set of new and revised safeguarding documents to help professionals in carrying out their safeguarding duties.

This included:

  • Each setting should have a Designated Safeguarding Lead (DSL) who will provide support to staff members to carry out their safeguarding duties and who will liaise closely with other services such as Children’s Social Care
  • During term time, or when the setting is in operation, the DSL or an appropriately trained deputy should be available during opening hours for staff to discuss safeguarding concerns (according to Ofsted’s Inspecting Safeguarding in early years, education and skills settings - August 2016)
  • For organisations where there are committee members or trustees, there should be a named person for safeguarding
  • Every member of staff and volunteers must be made aware during their induction, who the DSL and deputy are
  • Ultimately, safeguarding children and protecting is everyone’s responsibility

Multi-agency training (face-to-face) is run by the WSCB and coordinated through the Virtual college website. There are also a number of online courses available on that website. The training administrators for this site can be contacted by email at WSCBtraining@wiltshire.gov.uk.

Helene Schwartz, Safeguarding Advisor for Education and Early Years, also leads safeguarding forums throughout the course of the year, in a number of locations across Wiltshire. These forums, targeted at DSL and group managers, cover topics such as new guidance, specific safeguarding issues and lessons learned from serious case reviews etc.

The Childcare Officers also provide some training.
This section highlights the minimum recommended training that all professionals working with children should attend:

Target audience



Designated safeguarding lead / deputy designated safeguarding lead

Recommended training for DSLs and DDSLs: (to be completed within 6 months of taking the role)

WSCB Foundation course (1 day)


WSCB multi-agency Advanced course (2 days)

Within three years of completing their advanced course, professionals will need to refresher their training by completing a WSCB multi-agency training course, such as:

  • Conference and core groups
  • Early help
  • Neglect
  • Child sexual exploitation
  • Domestic Abuse
  • Any other 1-day WSCB course.

Note: Safer Recruitment training and online training do not constitute valid refresher course for DSLs/DDSLs.

Please note that these courses can be attended at any time after completing the advanced course.

3 year update

Further information and how to book: Virtual College



Designated safeguarding lead and/or chair of the committee and/or owner


Childminders with assistants

*All appointment panels must include at least one person who has undertaken Safer Recruitment training within the last 5 years


Initial training:

WSCB Safer Recruitment initial day


NSPCC safer recruitment training online

Refresher course after 5 years:  

WSCB Safer Recruitment ½ day refresher (free for those who have previously completed the initial day)


NSPCC online training

5 year update


Further information and how to book: Virtual College



Foundation child protection training

Training should be updated every three years by attending one of the following WSCB courses:

  • Hidden harm online training
  • Early help
  • Domestic Abuse
  • Child sexual exploitation

Or E-safety online training.

3 year update


Further information and how to book: Virtual College

All staff, including volunteers working on the premises,  as well as catering, cleaning, admin staff etc.


Childminders assistants

A child protection induction session delivered by DSL (or Childminder) to all new members of staff, volunteers and committee members as part of their induction programme.


Induction and training must cover:

  • The role of the DSL and DDSL;
  • Template used to record welfare and CP concerns, pre-existing injuries and incidents/accidents
  • Alerting the DSL when abuse or neglect is suspected, by completing the online training ‘Safeguarding: awareness of child abuse and neglect’;
  • Expectations regarding staff conduct
  • What to do if someone is concerned about the behaviour of an adult who works or volunteers at the setting
  • Whistleblowing arrangements in the setting
  • Prevent e-learning tool.

On induction, all adults should be provided with:

  • CP policy
  • Code of Conduct

When these documents are revised, the DSL must alert all staff and volunteers of the changes.

To complete as new staff induction and 3 year update.


Sessions run by settings independently.

Minimum 3 hours plus completion of the online training ‘Safeguarding: awareness of child abuse and neglect’ and Prevent e-learning tool.


Safeguarding Advisor runs Train the Trainer sessions for DSLs/managers from time to time. Information: Helene.Schwartz@wiltshire.gov.uk



  • At least one person who has a current paediatric first aid certificate must be on the premises and available at all times when children are present, and must accompany children on outings
  • Childminders and any assistants who might be in sole charge of the children for any period of time, must hold a current paediatric first aid certificate
  • Paediatric first aid training* must be relevant for workers caring for young children and where relevant, babies
  • Providers should take into account the number of children, staff and layout of premises to make sure that a paediatric first aider is able to respond to emergencies quickly

*Providers can choose which organisation they wish to provide the training (preferably one with a nationally approved and accredited first aid qualification or one that is a member of a trade body with an approval and monitoring scheme).
Training must cover the St John Ambulance or Red Cross paediatric first aid training course content, be a minimum of 12 hours and be renewed every three years.


Settings should hold a single central record for employment of staff. You can find this in the downloads section.

The following practices must be undertaken and documented in the relevant policies and procedures:

  • Every appointment panel has at least one member who has undertaken the safer recruitment training (which in in date)
  • Providers have a duty to make sure that any adult working in the setting (paid or unpaid) is not disqualified from working with children. This should also include disqualification including by association
  • For most appointments, an enhanced DBS (disclosure and barring service) check with barred list information will be sought for all staff, including volunteers
  • Applications forms will be used (CVs will not be accepted).
  • References will be obtained and scrutinised prior to interview for all shortlisted candidates, including internal ones, and followed up with a telephone call
  • Checks will be accurately recorded on a single central record. The single central record is kept up-to-date with information about all staff and volunteers, including: identity checks, qualifications, employment references, DBS details and the right to work in the UK
  • Ultimately, all providers must make sure that individuals employed (paid or not) that look after children are suitable to fulfil the requirements of their role
  • Find out more information on the Wiltshire Safeguarding Children Board website

The Disqualification under the Childcare Act 2006  places a duty on childcare providers to ask whether an employee or person applying for a post at the setting is either:

  • Disqualified from working with children and/or
  • Lives or works in the same household as someone who is disqualified from working with children

More information can be found in the following documents in the download section:

  • Disqualification including 'by association' new guidance letter 
  • Disqualification including 'by association' FAQs 
  • Declaration form (current staff) 
  • Declaration form (applicants) 

For further information, please contact your HR provider or Helene.Schwartz@wiltshire.gov.uk, Safeguarding Advisor.


*Note that childminders are not required to have written policies and procedures. They must be able to explain their policies and procedures to parents, carers, and others (for example Ofsted inspectors) and make sure any assistants follow them.

Providers need to have and implement a policy and procedures to safeguard children. These should be in-line with the guidance and procedures of the Wiltshire Safeguarding Children Board website. The safeguarding policy and procedures must include an explanation of the action to be taken in the event of an allegation being made against a member of staff, and cover the use of mobile phones and cameras in the setting

The name of the designated safeguarding lead must appear in the policy

The safeguarding policy must have regards to the government’s statutory guidance Working together to safeguard children 2015 and include reference to the Wiltshire Safeguarding Children’s Board (WSBC) procedures:

All policies and procedures must be reviewed annually.
You can provide the following document to parents/carers to inform them of the safeguarding duties you are legally bound to follow:

  • Safeguarding parents and carers leaflet which can be found in the download section

Safeguarding policies and procedures should be cross-referenced and aligned with other relevant policies such as e-safety, anti-bullying, equalities and behaviour and where possible and shared with:

  • staff
  • regular visitors (including volunteers)
  • parents
  • committee/trustees/owners
  • children

Safeguarding and child protection policies should have a section or reference to children/young people with additional needs including vulnerable children, as these individuals are more likely to experience safeguarding and child protection issues.


Multi-agency safeguarding hub (MASH): 0300 456 0108

Out-of-hours: 0845 6070 888

If you believe the child is at immediate risk of significant harm or injury, then you must call the police on 999. Please use the MASH referral form in our downloads section to help you when making a referral.

The revised Multi-agency Thresholds for Safeguarding Children (December 2014) document aims to inform childcare providers, schools and other agencies about the suitable action to take when a child has been identified as making inadequate progress or having an unmet need. Early intervention must be actioned by making a referral to early help as soon as the criteria are met, to prevent situations escalating into larger problems:

Early help single point of entry: 01225 718230


Allegations may be made by parents, children or other staff members.

Please refer to the WSCB Allegation Management Policy (2015). It is good practice to display the WSCB Allegations against adults Early Years flowchart (2015) .

All allegations against a member of staff or volunteer that meet the criteria below must be reported to the designated officer for the local authority (former LADO) immediately for investigation. OFSTED need to be informed within 14 days of an allegation being made.

  • Designated officer (direct line): 01225 718079 or 01225 713945
  • Multi-agency Safeguarding Hub (MASH): 0300 456 0108
  • Out of hours emergency duty Service: 0845 6070 888

The three criteria for an allegation are:

  • A member of staff (including volunteers) has behaved in a way that has harmed a child, or may have harmed a child
  • Possibly committed a criminal offence against or related to a child 
  • Behaved towards a child or children in a way that indicates he or she would pose a risk of harm to children

Any allegations against staff, peripatetic staff or volunteers, must be taken directly and immediately to the owner (or manager). Any allegations against the owner (or manager) must be taken to the management board if there is one, or a named person, without informing the owner. This should be made very clear to all staff and volunteers, and included in your child protection and whistleblowing policy.

When deciding whether to make a referral, following an allegation or suspicion of abuse, the owner / manager should not make their own decision over what appear to be borderline cases, but rather the allegations should be discussed with the designated officer (former LADO). Thus the setting should not do anything that may jeopardise a police investigation, such as asking a child leading questions or attempting to investigate the allegations of abuse.

In some circumstances the member of staff will, without prejudice, be asked to take a period of paid leave pending the results of the investigation.

Registered providers must inform Ofsted of any allegations of serious harm or abuse by any person living, working, or looking after children at the premises (whether the allegations relate to harm or abuse committed on the premises or elsewhere). Registered providers must also notify Ofsted of the action taken in respect of the allegations.

These notifications must be made as soon as reasonably practicable, but at the latest within 14 days of the allegations being made. It is an offence to fail to comply with this requirement.


'Children want to be respected, their views to be heard, to have stable relationships with professionals built on trust and to have consistent support provided for their individual needs. This should guide the behaviour of professionals.

The child’s needs are paramount, and the needs and wishes of each child, be they a baby or infant, or an older child, should be put first, so that every child receives the support they need before a problem escalates.

Anyone working with children should see and speak to the child; listen to what they say; take their views seriously; and work with them collaboratively when deciding how to support their needs.

No single professional can have a full picture of a child’s needs and circumstances and, if children and families are to receive the right help at the right time, everyone who comes into contact with them has a role to play in identifying concerns, sharing information and taking prompt action.'

This information has been taken from Working Together to Safeguard Children 2015.


All OFSTED registered childcare providers are required by the Wiltshire Safeguarding Children Board (WSCB) to complete an annual safeguarding audit; this is also a requirement for providers who offer free entitlement.

The range of questions asked in this audit cover the following aspects of childcare provision:

  • Staff training and knowledge
  • Safer recruitment
  • Safeguarding and child protection policy and procedures
  • The voice of the child
  • Managing allegations of abuse against staff members

The annual safeguarding audit recommendations 2016 can be found in the downloads section.

The annual early year safeguarding audit report (2015) can be found in the downloads section.


Providers must ensure the children’s CP files are kept in a secure location, accessible to the DSL and deputy. Safeguarding records ought to be kept separate from the main child’s record.

We recommend that professionals use the following documents to record safeguarding concerns:

  • WSCB Welfare and CP concern record July 2016 to record individual welfare issues
  • Pre-existing injuries and marks record Oct 2016 can be found in the downloads section
  • Accident and incidents record July 2016 can be found in the downloads section

It is crucial for a chronology of concerns to be maintained for every child: the chronology of concerns will support managers to keep accurate logs of concerns. This can be found in the downloads section.

The Overview form  is to be placed inside the child's CP file, in front of all other concerns sheets and relevant documents, for easy access to crucial information. This can be found in the downloads section.


Please make sure that you regularly check the Wiltshire Safeguarding Children Board website for developments in safeguarding protocols.

It is recommended for the setting’s manager or designated safeguarding lead to participate to at least one safeguarding forum per year. These are led by the Safeguarding Advisor for Education and Early Years, Helene Schwartz.


The following can be found in the downloads section:

  • Safeguarding update for childminders and group settings - October 2015 
  • New Ofsted common inspection framework factsheet - October 2015 

Share this page

Last updated: 15 January 2019 | Last reviewed: 15 January 2019