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The promise

Living in care

Wiltshire Council has made a promise to those living in care

  • A choice of home where you can stay until you are ready to move on from care
  • To keep you together with brothers and sisters whenever we can, and to help you stay in close contact with your family if that is what is right for you
  • To listen to your views, act on them when we can and be honest when we cannot
  • That your social worker will work hard for you to solve problems
  • To tell you what your rights are and what you are entitled to
  • That you will be involved in decisions taken during your looked after child review
  • To involve you in decisions about school and to help you get to school so that your education can continue
  • To arrange transport for you that is reliable, gets you to school, important meetings, and on time
  • To invite you to group activities with other children living in care, and those leaving care, to help you feel more confident
  • That we will deal with bullying quickly and efficiently
  • To support you when you need help with school, leaving school and preparing for employment and training

Leaving care

We are here to support you on the next steps. Following changes introduced through the Children and Social Work Act 2017, you will be able to ask for support from your Personal Adviser up to the age of 25, whether you are in education or training or not.

We promise:

  • Council tax - Wiltshire Care leavers will be exempt from paying council tax until 25 years
  • Priority Banding – automatically get priority status under the Homes for Wiltshire Scheme
  • Local Connection – care leavers living outside Wiltshire can still apply for housing under Homes for Wiltshire
  • Supported Housing pilot
  • Rent Guarantee Scheme
  • Accommodation Officer
  • Building Bridges
  • Grandmentors
  • Favourable access to council apprenticeships
  • Work experience
  • Careers Advice
  • FE Bursary
  • Transport Costs
  • Equipment
  • University 
  • Driving lessons
  • Benefits
  • Free access to our sports centres
  • Contribution towards WiFi costs
  • Health Passport
  • Emotional and mental health support – Samaritans, MOND and ERETHINK, CAMH
  • Rev’s and Ben’s (revenues and benefits) workshop and surgeries
  • Leaving care grant and discretionary payments

Should you wish to find out more and you are still in contact with the Leaving Care Team, please call or email us.

If you are no longer in contact, please call 01249 707990 or 01722 438165 and we will be happy to help you.

Tell us

If you live in care, you can contact the CiCC about any issue that concerns your life in care. This could be about your education, for example, or about your social workers, or where you live. The CiCC can help and support you to talk about whatever issue you want, and can put you in touch with people who can give you more information and support.


If you want the CiCC to hear your views, or if you would like to become a member, you can ask your carer or reviewing officer, or email voiceandinfluenceteam@wiltshire.gov.uk


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Last updated: 20 February 2019 | Last reviewed: 20 February 2019