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Wiltshire CCTV

Closed Circuit Television (CCTV) cameras are installed in many public places throughout Salisbury City centre, the centres of Amesbury and Wilton.  Our CCTV Team, based in Salisbury, works continuously 24 hours a day, all year round.  

They are there to help protect the people who live, work or visit the areas, to help protect their property, including vehicles in car parks, and to assist the Council to manage those areas by efficient delivery of services

There are other CCTV systems in the Wiltshire Council area, principally Calne, Chipenham, Devizes, Trowbridge, Warminster and Wootton Bassett town centres. All of these systems are owned and operated by their respective Town Council’s.

  • Their presence dissuades crime and anti-social behaviour
  • They provide high quality evidence to assist in the prosecution of offenders
  • They aid the emergency services
  • They encourage greater use of the areas covered
  • They help to reduce the fear of crime

There are over 120 CCTV cameras in the system, images from which are continuously monitored by full-trained, Police security-screened staff, licensed by the Security Industry Authority. The CCTV Control Room is operational 24 hours a day, all year round.

CCTV cameras are located in the following areas:

  • Salisbury City centre
  • Friary Estate
  • Amesbury town centre
  • Wilton town centre
  • Council car parks in the above areas.
  • Main Council buildings in Salisbury
  • The A36 ‘corridor’ from Wilton to Southampton Road
  • Five Rivers Leisure Centre, Salisbury

Park & Ride Sites at:

  • Beehive
  • Britford
  • London Road
  • Wilton
  • Petersfinger

CCTV cameras are installed in south Wiltshire in order to protect the residents and assist in the prevention and prosecution of crime and anti-social behaviour.

It is acknowledged that by some they are regarded as a gross infringement of personal liberty.

The Council is committed to the belief that everyone has the right to respect for his or her private and family life. Cameras are therefore carefully positioned to respect the privacy of the public. Our CCTV Operators are trained to the highest level with particular emphasis on privacy and confidentiality issues and our Code of practice  are continuously reviewed to ensure that they comply with all relevant legislation and good practice guidance.

You can find the code of practice in the download section.


There are strict guidelines regarding access to CCTV data. The Council has adopted the nationally recommended guide ‘Release of Data to Third Parties’ produced by the national CCTV User Group.

The guide also covers access by individuals wishing to view personal data in accordance with the Data Protection Act or obtaining information through the Freedom of Information Act.

All requests for the release of CCTV data must be channelled through the Council’s information team. See contact details.

Generally speaking there is no public access to CCTV data. Agencies authorised under our Code of Practice are required to make written application giving precise reasons for requiring the data.

For more information about obtaining CCTV data, please contact the CCTV Controller using the contact details shown on the left.


CCTV frequently asked questions

  • Closed circuit television is a television system that operates on a ‘closed loop’ basis
  • CCTV pictures are only available to those directly connected to the loop, which consists mainly of fibre optic cable that transmits the picture from the camera to a monitor
  • A maximum of 30 days
  • A police radio is situated in the CCTV Control room
  • CCTV Operators can notify the police via the police radio, a dedicated telephone line and a live video link to the police Communications Centre

Just about every type of incident you could possibly think of!

Common incidents are:

  • Anti-social behaviour
  • Assaults
  • Drug-related
  • Road traffic offences
  • Theft

Of course it is not just about crime.

  • Missing or vulnerable persons
  • Traffic problems
  • Illness or injury
  • Dangerous pavements
  • Street lights not working
  • Council’s CCTV system uses old analogue technology and has some digital recording capability
  • All of the CCTV cameras produce colour pictures. The majority of the cameras are full pan, tilt and zoom (PTZ). They can be controlled and operated remotely from the Control Room. Some cameras, mainly in multi-storey car parks and internal Council buildings are fixed (not PTZ)
  • The clarity and quality of picture images produced is excellent even in relatively low light levels
  • All of the camera images are recorded 24 hours a day
  • The system is controlled through a graphic user interface (GUI) which allows the Operators to select any cameras they wish. It also allows cameras to be placed on automatic electronic ‘tours’
  • The government believes that CCTV deters ‘opportunistic’ crime, where people take advantage of a situation on the spur of the moment. There is ample evidence that it is particularly effective at reducing ‘vehicle related’ crime
  • CCTV cameras are also creating a vastly increased rate of conviction after crime are detected
  • Anyone caught on CCTV committing an offence is very likely to plead guilty, thus saving time in long and expensive court appearances


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Contact us

Wiltshire CCTV Surveillance System
Wiltshire Council
Pennyfarthing House
Pennyfarthing Street


Last updated: 19 October 2016 | Last reviewed: 19 October 2016