If you are reading this page using a screenreader, we support ARIA landmarks for quick navigation too

Tell us once (TUO)

Please tell us what you think about our website, we welcome your feedback.

Customer notice

Due to essential maintenance some of our web services will be unavailable between these times 7pm Friday 25 May and 5pm Sunday 27 May 2012.

Shortcuts for tell us once (tuo)

When someone has died, Wiltshire Council can help you tell the people who need to know. This service is called Tell Us Once.

When someone has died, there are lots of things that need to be done, at a time when you probably least feel like doing them. One of these is contacting government departments and local council services that need to be told.

Wiltshire Council is providing a service which we hope will make things easier. This new service means that you can just tell us and these organisations will be contacted.

Depending on your circumstances the following organisations can be notified:

Adult Social Care Free school transport
Armed Forces Compensation scheme Garden waste services
Armed Forces Pension scheme Garage tenancy with council

Assisted waste

Housing and Council Tax Benefit
Attendance Allowance Housing advice
Bereavement Benefit Housing register
Blue Badges Incapacity Benefit
Business rate payer Income Support
Business waste collection Jobseeker’s Allowance
Carer of disabled/senior citizens Leisure centre membership
Carer’s Allowance Libraries
Child Tax Credit Money owed to the council
Child Benefit Overseas Health
Children’s services Parking permits
Clinical/medical waste Part of a benefits claim but not claimant
Concessionary bus passes Pension Credit
Council Housing Personal Taxation
Council tax State Pension
Disability Living Allowance Telecare Social Alarm
Driving licence UK passport
Electoral Services War Pension scheme
Free school meals Working Tax Credit

When you register the death the Registration Officer will give you more information about the service and how you can use it. If it helps, you can usually make appointments to register the death and use the service on the same visit.

Information you will need to use the service

To make sure the right information is given to any organisations we contact for you, and so that you get the most out of the service, it will help if you can bring along with you the following information about the person who has died:

  • Their National Insurance number and date of birth
  • Details of any benefits or services they were receiving
  • Their death certificate
  • Their Driving Licence or Driving Licence number
  • Their Passport or Passport number
  • The National Insurance number of any surviving spouse

We may also ask you for information about:

  • Their next of kin
  • Any surviving husband, wife or civil partner
  • The person dealing with their estate

You must obtain the agreement of the persons listed above if you are going to provide us with information about them.

Contact Details (LiveLink)

Multiple Contacts:
eMail: chippenhamregistrationoffice@wiltshire.gov.uk
Telephone: 01225 713007
Out of hours:
Fax:
Postal Address: Chippenham Registration Office
4 Timber Street
Chippenham
SN15 3BZ
In Person:
DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: salisburyregistrationoffice@wiltshire.gov.uk
Telephone: 01225 713007
Out of hours:
Fax:
Postal Address:

Salisbury Registration Office
Wiltshire Council
P O Box 2281
Salisbury
SP2 2HX


In Person: The Council House
Bourne Hill
Salisbury
Wiltshire
SP1 3UZ
DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: devizesregistrationoffice@wiltshire.gov.uk
Telephone: 01225 713007
Out of hours:
Fax:
Postal Address: Devizes Registration Office
The Beeches
Bath Road
Devizes
SN10 2AL
In Person:
DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: trowbridgeregisteroffice@wiltshire.gov.uk
Telephone: 01225 713007
Out of hours:
Fax:
Postal Address: Wiltshire Register Office
The Chestnuts
Bythesea Road
Trowbridge
BA14 8EZ
In Person:
DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail:
Telephone:
Out of hours:
Fax:
Postal Address:
In Person:
DX:

Related information

Last updated: 2 February 2012

Actions

Search

This website