For help and advice regarding alcohol the following services are available in Wiltshire.
- Help and support for adults
- NHS websites
- Help and support for children and young people
- Know Your Limits - top ten tips to ‘rethink your drink’
- Contacts
Help and support for adults
Single point of entry for adults (18+) - 0845 6036993
Adults who are concerned about their drinking can contact a single point of entry telephone service on 0845 6036993. This service is run on behalf of Wiltshire partners by New Highway. It covers all of Wiltshire and is for adults (18+). Assessments will initially be carried out over the telephone, although appointments can be made at a satellite venue if preferred.
If you are not sure where to start when it comes to drug and alcohol treatment services, or if you are already involved with treatment services but need additional support to combat addiction, then contact Wiltshire Addiction Support Project (WASP). These services are open to anyone over 18.
Help and advice is also available on the following NHS websites:
NHS websites
Interactive tools available:
- NHS Choices
- NHS Wiltshire sensible drinking
- Alcohol unit calculator
- Alcohol self-assessment
- Drinks tracker for iPhone
- Alcohol myth buster
- Downloadable alcohol tracker
The website contains information on how to cut down your alcohol intake, how many calories are in alcohol, the risks of drinking too much, where to get support and personal stories from alcoholics and those caring for alcoholics.
Wiltshire NHS - sensible drinking
The website contains information on the health impacts of drinking alcohol, where to get help in Wiltshire, useful links to further information and organisations and details of the Wiltshire alcohol strategy.
Help and support for children and young people
Motiv8
MOTIV8 South Wilts - Young People's Drug and Alcohol Treatment Service
The service provides a number of core treatment options, including:
- Supporting young people aged 18 and under who feel they have a problem with drugs and/or alcohol
- Advice & information
- Services for pregnant young women who are using substance
- Shared care, including prescribing
- Healthy living and health promotion
- Harm reduction advice
- An understanding of the risks of substance use and misuse
- Advocacy – support young people and act on their behalf to help them achieve what they want
- Individual one-to-one work
- Access to family work
- Helping young people to access other services that may be relevant.
Who can use the service?
Young people under the age of 18 who are resident within Wiltshire Council area.
Contact details :
- Email: motiv8@wiltshire.gov.uk
- Address: We are based county-wide. We will meet you at a convenient meeting place of your choice.
- Tel: 01249-709400 or 07785-715223
- Opening hours: Monday to Thursday 8:45am – 5:20p.m, Friday 8:45am – 4:20pm
- Out of hours, contact The Line on 0800-511111 or text 07786-511111 – 10am-10pm every day
Can you call in?
Motiv8 does not have drop-in facilities but please call to arrange an appointment
The Line
This is a free and confidential service for young people offering help and advice. We will ask you for information about yourself but this information will not be passed onto anybody else without your consent, other than if you or someone else is at risk of significant harm.

- Tel - 0800 511111
- Text - 07786 511111
- Email: -
- Open between 10am and 10pm every day
- www.q2a.co.uk
- Emergency duty service - 0845 60 70 888
- All medical emergencies should be directed to 999
Know your limits - top ten tips to ‘rethink your drink’ |
|---|
| 1. Decide on your ultimate goal. Do you want to cut down to a set daily amount? Maybe you want to avoid binge drinking? Or perhaps you would like to give up alcohol altogether? |
| 2. Pick a day of the next week to start cutting down. Go for a day when you are less likely to be under pressure, so it's easier to avoid alcohol. |
| 3. Keep a drink diary. Writing this on a regular basis will help you to work out how much you're drinking. You can also start a drinks diary online or via your smart phone. |
| 4. Work out how you can avoid situations that you know will encourage you to drink. For example, if you're going out with friends suggest the cinema instead of the pub. |
| 5. Pace yourself. Try drinking each drink more slowly or alternating alcoholic drinks with soft or low alcohol ones. |
| 6. Find something else to do while you drink, like playing darts or pool, or dancing. This will take your mind off your drinks and help you to slow down. |
| 7. Get out of the habit of drinking because you are stressed or have nothing else to do. Look for other ways to relax: activities like swimming or going for a walk will make you feel better and don't involve alcohol. |
| 8. Take stock of your progress and make sure you give yourself credit where it's due for your achievements so far. This will help you keep going to achieve your targets. |
| 9. Try to have at least two alcohol-free days a week. Choose days when you're less likely to be in situations where you would usually drink alcohol. Always give your body a 48 hour break from booze if you do drink too much in one session |
| 10. Don't give up! Changing a habit like drinking takes time and hard work, and sometimes it's difficult to drink less. Focus on what you've achieved so far and reward yourself when you have met your drinking targets. If you do relapse, don't stop, just set a new date to start cutting down again. |

Directory of drug and alcohol services 2012 482kb
Contacts
| Parents and families | Wiltshire organisations |
|---|---|
|
Adfam For families and friends of alcohol and drug users |
Alcoholics Anonymous Wiltshire 24 hour helpline 01380 729064 |
|
Action on addiction Support for families and children Tel: 0300 330 0659 |
WASP (Wiltshire Addiction Support Project) Support for those with alcohol and drug problems 12a Duke Street, Trowbridge, Wiltshire BA14 8EA Tel: 01225 775558 or 07525 730586 Wiltshire Addiction Support Project (WASP) |
|
Al-Anon family groups Self-help groups offering support to families / friends of drinkers Tel: 020 7403 0888 |
Wiltshire Single Point of Entry Referral route (including self-referral) for alcohol specialist support and treatment Tel: 0845 603 6993 www.newhighway.org.uk |
|
Family Lives Charity providing help and support in all aspects of family life. Parentline: 0808 800 2222 Email / skype / online chat via website www.familylives.org.uk |
| More information on alcohol | National organisations |
|---|---|
|
Drinkaware Website providing alcohol information and advice |
Alcohol Concern National charity on alcohol misuse |
|
NHS Choices – alcohol support Information on alcoholism,
binge drinking and caring Online tools
such as unit calculator, drinks tracker |
Drinkline: national drink helpline 24 hour helpline Tel: 0800 917 8282
|
|
Down Your Drink Online programme for people who are worried about their drinking www.downyourdrink.org.uk |
Alcoholics Anonymous 24 hour helpline 0845 769 7555 |
| Children and young people |
|---|
|
Alateen For 12 to 17 year olds affected by someone else’s drinking Tel: 020 7407 0215 |
|
National Association for Children of Alcoholics (NACOA) Helpline for children of alcoholics and those concerned with their welfare Mon and Friday 10am to 7pm Tues/ Weds/ Thurs 10am to 9pm Sat 10am to 3pm Tel: 0800 358 3456 or 0117 924 3675 Email: helpline@nacoa.org.uk |
|
Children of Addicted Parents and People (COAP) Online charity / community for young people affected by someone else’s addiction to drugs / alcohol |
Contact Details (LiveLink)
Multiple Contacts:
eMail:
Telephone:
Out of hours:
Fax:
Postal Address:
Safer Communities
Court
Mills
Polebarn Road
Trowbridge
Wiltshire
BA14
7EG
In Person:
DX:
Related information
Last updated: 1 May 2012