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Food safety

Customer notice

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In order to protect the health of residents and those who visit Wiltshire, Public Protection Services promotes food safety through the provision of food safety advice, carrying out inspections, and if needed, by effectively enforcing the law.

The department investigates about 80 complaints a year where the customer has not been satisfied with the food they have purchased, and is notified about serious incidents of food poisoning. The majority of complaints received concern foreign bodies such as metal, insects, cigarette ends etc. found in the food or deterioration of the product. This video was created to demonstrate the proper technique for hand washing.

The National Food Hygiene Rating Scheme was launched in Wiltshire on 1 April 2012 and customers will now be better informed when eating out in Wiltshire. This new scheme has replaced the Wiltshire Council Scores on Doors Scheme.

We also provide a pest control service.

Further advice on this topic is available on the Food Standards Agency website.

Last updated: 12 March 2012

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