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Food safety inspections

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Routine inspections of food businesses are normally carried out without advance notice and we will always try to visit when food operations are in progress.

Our inspections are regulated by Codes of Practice which are published by the Government. An inspection will usually include the following:

  • Officers will introduce themselves and produce identification if required
  • An initial discussion will be held about the type of menu, size of operation, staff numbers etc.
  • We will discuss your hazard analysis and check what food safety controls and monitoring that you are operating. We will also check that food handlers are adequately trained
  • We will inspect the premises
  • We will check to see that food safety controls are actually being carried out. We may ask individual staff about food safety issues
  • We will discuss the outcome of the inspection with you
  • You will be left with an inspection report form which you will be asked to countersign. This will give you a summary of your inspection and tell you of any further action that will follow.

Following an inspection you may receive further correspondence from us. This could be in the form of a letter for informal advice or in the form of an Improvement Notice for more serious matters. This is a legal notice requiring improvements to your business.

How frequently businesses are inspected depends on the risk to food safety that they pose. For example, a small sweet shop may be inspected once every two years. A busy, but poorly run restaurant may be inspected every six months.

If you do not understand what an officer is asking you to do or you don’t agree with the officer, please ask us for an explanation.

Contact Details (LiveLink)

Multiple Contacts:
eMail: publicprotectionnorth@wiltshire.gov.uk
Telephone: 01249 706111
Out of hours:
Fax: 01249 443158
Postal Address: Public Protection (North)
Wiltshire Council
Monkton Park
Chippenham
SN15 1ER
In Person:
DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: publicprotectionsouth@wiltshire.gov.uk
Telephone: 01722 434319 or 01722 434320
Out of hours:
Fax:
Postal Address: Public Protection (South)
Wiltshire Council
Bourne Hill
Salisbury
Wiltshire
SP1 3UZ
In Person:
DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: publicprotectioneast@wiltshire.gov.uk
Telephone: 01380 734721
Out of hours:
Fax:
Postal Address:

Wiltshire Council
Licensing Team
Browfort
Devizes
Wiltshire
SN10 2AT


In Person:

Wiltshire Council
Browfort
Bath Road
Devizes
Wiltshire
SN10 2AT


DX:

Contact Details (LiveLink)

Multiple Contacts:
eMail: publicprotectionwest@wiltshire.gov.uk
Telephone: 01225 776655
Out of hours:
Fax:
Postal Address: Public Protection (West)
Wiltshire Council
Bradley Road
Trowbridge
Wiltshire
BA14 0RD
In Person:
DX:

Last updated: 20 January 2011

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