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Please note that a comprehensive listing of contact details for all Council services is available in the A-Z of Council Services and contact details for individual Councillors are contained within the "Councillors" web pages.

Index of Content

Contact Details

By Post

Customer Care Unit
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN

By Email

General enquiries and website enquiries - customercare@wiltshire.gov.uk

By Telephone

01225 713000

By Fax

01225 713145

Opening Hours

Mon to Thurs - 8.30 am - 5.20 pm
Fri - 8.30 am - 5.00 pm
Expect for Public Bank Holidays

Out of Hours Services

If your call is an emergency please contact our Emergency duty service for department of adult and community services 0845 607 0888.

If you wish to report an emergency highway fault please call 01722 413834 and ask for a message to be relayed to the duty engineer.

View the Customer Care web page.

Coming to County Hall

Wiltshire County Council is committed to promoting sustainable travel and encourages visitors and staff, where possible, to use alternatives to the car. County Hall is located close to Trowbridge Town Centre and is well served by public transport.

Do you need travel?

By using email, phone, our website or video conferencing, you could save time and money instead of making a special journey. Phone 01225 713000 for more information.

By Train

County Hall is only 500m away from Trowbridge Railway Station, it takes 5 to 10 minutes to walk along Bythesea Road.(see large map)


Enlarge Map (opens new window)

Details of all train services are available from National Rail Enquiries on 08457 48 49 50 or National Rail website.

Cycling and Walking

There are special cycle paths in Trowbridge which run near to County Hall.

Secure and covered cycle parking is available in front of our reception entrance.

You can use a personal locker to store your cycling equipment safely during your visit. Showers are also available. Please ask at reception.

By Bus

County Hall is only a short distance from the main town centre bus stops. Full details and times of all bus services are available from the Public Transport Traveline on 0871 200 22 33  or visit Traveline.

Main Bus Services to Trowbridge

From

 

Service

 

Operator

 

Bus Stop Location

 

Bath/Bradford on Avon

 

X5 / X6

 

First and Wilts & Dorset

 

at side of County Hall (Mortimer Street)

 

Swindon/Devizes

 

49

 

First and Thamesdown

 

at County Hall (Bythesea Road)

 

Salisbury

 

X5 / X6

 

First and Wilts & Dorset

 

at side of County Hall (Mortimer Street)

 

Frome

 

234 / X34

 

First and Faresaver

 

at Town Bridge

 

Chippenham/Melksham

 

234 / X34

 

First and Faresaver

 

at Town Hall

 

Westbury/Warminster

 

X5 / X6

 

First and Wilts & Dorset

 

at side of County Hall (Mortimer Street)

 

By Taxis

Taxis are available opposite the Town Hall Bus Stops and outside the train station. Or you can call our reception for more information on 01225 713000.

By Car

Visitor parking at County Hall is very limited, so please use pay and display car parks just 2 minutes walk away. Please also try to Share a lift - find a carshare partner on Car Share Wiltshire.

From the North

Exit M4 at Junction 17 and follow signs to Chippenham via the A350. Continue on A350 for 11 miles then follow signs to Trowbridge, via A361.

In Trowbridge, follow signs for ‘Through Traffic’, until reaching a multi lane roundabout controlled by traffic lights, then follow signs for ‘County Hall & Libraries’.

From the South

Follow the A350 or the A36 beyond Warminster to Bath. Remain on A36 until Beckington and turn right onto A361 for Trowbridge.

In Trowbridge, follow signs for ‘Through Traffic - Chippenham & Bath’, until reaching a multi lane roundabout controlled by traffic lights, then follow signs for ‘County Hall & Libraries’.

From A303 (Westbound)

At Deptford, take the A36 to Warminster. Remain on A36 until Beckington and turn right onto A361 for Trowbridge.

When in Trowbridge, follow signs for

'Through Traffic ­ Chippenham & Bath', until reaching a multi lane roundabout controlled by traffic lights, then follow signs for 'County Hall & Libraries'.

From A303 (Eastbound)

Approximately 5 miles after Mere, turn left onto A350 to Warminster. At Warminster join A36 to Beckington and turn right onto A361 for Trowbridge.

When in Trowbridge, follow signs for 'Through Traffic', until reaching a multi lane roundabout controlled by traffic lights, then follow signs for 'County Hall & Libraries'.

Deliveries

All goods and parcels should loading bay at the rear of thefrom Mortimer Street.

The Healthy Alternative

By using one of the alternative travelling to County Hall helping to reduce congestion you will be helping to keep fitter and healthier. Walking, and cycling are both great reach the Department of levels of 30 minutes moderate a day. Feel the benefit!

A leaflet containing the above information on this page is available in large print Tel: 01225 713000.

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Customer Contact Centre
Email: Customer Care
Tel: 01225 713000
View Out of hours numbers

Opening Hours:
Mon to Thurs - 8.30am - 5.20pm
Fri - 8.30am - 5.00pm

Website enquiries
Email: Customer Care

Wiltshire County Council
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN