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How to Complain About a Council Member

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Council members have to comply with a Code of Conduct.  If you think that a councillor has not followed the Code, you can complain and we will look into the matter.

The Council has a special committee, called the Standards Committee , which is responsible for doing this.  

How to complain

If you want to complain about the conduct of a member of Wiltshire County Council, please use this complaints form (rtf 212Kb) rtf link and send it to:

The Monitoring Officer
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN

Or send it electronically to this e-mail address:

complaints@wiltshire.gov.uk

When we receive your complaint we will arrange for some members of the Standards Committee to meet and decide if we can deal with your complaint.  This is called the assessment sub-committee.

The assessment sub-committee can only deal with complaints about the behaviour of a member. It is not allowed to deal with complaints about things that are not covered by the members’ Code of Conduct. If you make a complaint to the assessment sub-committee it must be about why you think a member has not followed the Code of Conduct.

After the assessment sub-committee has considered whether your complaint appears to relate to the behaviour of a member that may breach the Code of Conduct, we will contact you to let you know what action, if any, will be taken.

You can find more information about the process for dealing with complaints about council members here (pdf 20Kb) pdf link.

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