Access your Personal Data

Top

As an individual you have rights regarding your own personal information. You have the right to:

  • Be informed about the use of your personal data
  • Gain access to, and receive a copy of your personal data
  • Be told by whether we, or someone else on our behalf, is processing your personal data.
  • Request a copy of your personal information. (If the copy is not clear without an explanation, you should be given an explanation of the information, e.g. an explanation of codes used).
  • Have inaccurate data corrected.
  • In instances where there may a difference of opinion about interpretation, sequence of events etc. Wiltshire County Council is normally happy to insert your version alongside the practitioners.

You may also receive details of:

  • The source of the personal data, unless this would identify the source as an individual (see third party guidelines).
  • Why your personal data is being used
  • Other organisations whom the information is or may be shared with

Where information comes from or where it is sent can often be seen in the information itself, for example letters will indicate who they were sent to and where they came from.

You should also be told at the time we first start working with you the reasons why your information is being used, if you are ever in any doubt please ask.

Who to Contact about Data Protection

If you have a query about data protection within Wiltshire County Council please contact the Corporate Standards Team:

By Post

Data Protection
The Corporate Standards Team
Corporate and Library Services
Wiltshire County Council
County Hall
Trowbridge
Wiltshire
BA14 8JN

By Email

dataprotection@wiltshire.gov.uk

By Telephone

01225 713643 or 01225 713078

By Fax

01225 757572

If you have a query about how you should be complying with data protection please contact the Information Commissioner’s Office:

By Post

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

By Email

mail@ico.gsi.gov.uk

By Telephone

01625 545 745

If you require help about how to notify your business or whether you should be notifying please contact the Information Commissioner’s Office by:

By Email

datanotification.demon.co.uk

  Back to top

Primary Navigation

Top


Customer Contact Centre
Email: Customer Care
Tel: 01225 713000
View Out of hours numbers

Opening Hours:
Mon to Thurs - 8.30am - 5.20pm
Fri - 8.30am - 5.00pm

Website enquiries
Email: Customer Care

Wiltshire County Council
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN