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Council offices information

Public Offices

The following offices are open for public enquiries

Office details  
Address Green Street
Avebury
Marlborough
SN8 1RE
Email customerservices@wiltshire.gov.uk
Telephone number 01672 539179
Fax number 01672 539296
Opening hours 9.30am - 5pm Tuesday - Sunday
Closed 1st and 3rd Saturday of month and every Monday.

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Office details  
Address Monkton Park
Chippenham
Wiltshire
SN15 1ER
Email customerservicesnorth@wiltshire.gov.uk
Telephone number 0300 456 0100
Opening hours Reception and telephones 8.30am - 5.30pm Monday - Friday
WiFi availability Free WiltsOnline public WiFi is available in the building

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Office details  
Address Devizes Community Hub and Library
Sheep Street
Devizes
Wiltshire
SN10 1DL
Telephone number 0300 456 0100
Opening hours 8.30am - 5.30pm Monday - Friday

Car parking

30 minutes free parking in the Market Place and 2 pay & display carparks within 100 metres

Main functions
  • Customer service staff will deal with enquiries on council services.
  • For planning enquires please contact your local office to make an appointment. North area: 01249 706444 South area: 01722 434541 Central area: 01225 770334
Accessibility
  • Wheelchair access
  • Disabled parking spaces in the Market Place
WiFi availability Free WiltsOnline public WiFi is available in the building

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Office details  
Address
Downton Library
Church Leat
Downton
Wiltshire
SP5 3PD
Email
customerservicessouth@wiltshire.gov.uk
Opening hours
2pm - 4pm Friday

Car parking

Parking facilities located at rear of library

Main functions
  • Council tax and benefits information
  • Car parking information
  • Guidance on availability of state benefits 
  • Information on how and where to pay for council services
Accessibility

There is full wheelchair access to the library

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Office details  
Address
The Library
Barton Lane
Mere
Wiltshire
BA12 6JA
Email
customerservicessouth@wiltshire.gov.uk
Telephone number
01747 860341
Fax number
01747 861127
Opening hours
10am - 5pm Monday
9am - 5pm Tuesday - Friday

Car parking

One disabled parking space to the side of the Library, also room for one or two other cars (usually used for staff and casual users).

Accessibility
  • Accessible entrance for wheelchair user
  • Sympathetic hearing trained
  • Special facilities for visually impaired
  • Guide dogs and dogs for the disabled welcome
Directions

Entrance of Mere Information Point/Library and Museum is in Barton Lane between Church Street and Castle Street.

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Office details  
Address
The Council House
Bourne Hill
Salisbury
Wiltshire
SP1 3UZ
Email
customerservicessouth@wiltshire.gov.uk
Car parking

No free car park. Park & Ride stops are a five minute walk from Bourne Hill. Limited on-street and off-street parking.

Main functions
  • Housing
  • Democratic services
  • Planning
  • Adult care
  • Registration office
  • Public protection
  • Economy & enterprise

Accessibility

  • Accessible entrance for wheelchair users
  • Disabled parking spaces are in College Street car park to the rear of the building
Public transport

Bourne Hill is a 5 minute walk from Salisbury bus station. The majority of Salisbury’s residential areas are with in close proximity to a frequent bus service. There is also a frequent service to Amesbury, Tidworth, Ludgershall and Bulford. Further information can be found on the Salisbury Reds website. Bourne Hill is a 20 minute walk or 10 minute cycle from Salisbury rail station. 

Walking and cycling

Walking and cycling maps are available from the Salisbury transportation team.

WiFi availability
Free WiltsOnline public WiFi is available in the building

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Office details  
Address
City Hall
Malthouse Lane
Salisbury
Wiltshire
SP2 7TU
Email
cityhall@salisbury.gov.uk
Website

http://www.cityhallsalisbury.co.uk/

Telephone number

Box office 01722 434434
Admin 01722 434726

Opening hours

Ticket Office
9am - 8.30pm Monday - Friday
9am - 4.30pm Saturday
On performance nights the ticket office is open until 30 minutes after curtain up

Admin
8am - 5pm Monday - Friday

Car parking

Park in the Central car park.

Main functions
  • Theatre venue
  • Some council meetings are held here
  • Rooms in the venue are also available for hire

Accessibility

  • Accessible entrance for wheelchair users
  • Induction loop facility is available
  • Guide dogs and dogs for the disabled welcome

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Office details  
Address
Fish Row
Salisbury
Wiltshire
SP1 1EJ
Email
visitorinfo@salisbury.gov.uk
Opening hours

October to April
Monday to Saturday 9.30am–5pm
Sunday closed

May
Monday to Saturday 9.30am–5pm
Sunday 10am–4pm

June to September
Monday to Saturday 9.30am–6pm
Sunday 10am–4pm

Please check Visit Salisbury for Christmas and New Year opening, other Bank Holidays 10am-4pm

Car parking

No parking facilities at the office, please use city centre car parks or the park and ride.

Accessibility
  • Accessible entrance for wheelchair users
  • Sympathetic hearing trained
  • Guide dogs and dogs for the disabled welcome
Further information

https://www.visitwiltshire.co.uk/salisbury/

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Office details  
Address
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN
Email
customerservices@wiltshire.gov.uk
Telephone number
0300 456 0100
Opening hours

Doors
8.30am - 5.30pm Monday - Friday

Reception and telephone
9am - 5pm Monday - Friday

Car parking

2 hour free parking on site, visitors must put their vehicle registration into the parking machine inside County Hall

WiFi availability
Free WiltsOnline public WiFi is available in the building

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Registration Offices

There is a main Wiltshire Register Office in Trowbridge and regional registration offices in Salisbury, Chippenham and Devizes.

Details of all registration offices can be found on the Registration service office locations page.

Non-public offices

There are also some council offices that are not open for personal enquiries by members of the public, but where you might need to go for a pre-arranged appointment.

Office details  
Address
Kennet House
Sergeant Rogers Way
Hopton Park Industrial Estate
Devizes
Wiltshire
SN10 2ET
Email
customerserviceseast@wiltshire.gov.uk
Fax number
01380 729012
Opening hours

8am - 5.30pm

Car parking

Parking on site

WiFi availability
Free WiltsOnline public WiFi is available in the building

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Office details  
Address
16 Endless Street
Salisbury
Wiltshire
SP1 1DR
Email
customerservicessouth@wiltshire.gov.uk

Car parking

No parking facilities at the office, please use city centre car parks or the park and ride.

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Office details  
Address
24 Endless Street
Salisbury
Wiltshire
SP1 1DR
Email
customerservicessouth@wiltshire.gov.uk
Telephone number
01722 434292

Car parking

Limited car parking available for callers to reception. Alternatively please use city centre car parks or the park and ride.

Accessibility
Guide dogs and dogs for the disabled welcome
Directions

From the Council House continue down Bourne Hill to Rollestone Street (3rd left). Reception through double gates into staff car park on right hand side.

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Office details  
Address
26 Endless Street
Salisbury
Wiltshire
SP1 1DP
Email
wscoronersoffice@wiltshire.gov.uk
Telephone number
01722 438900
Opening hours
9am - 5pm Monday - Friday

Car parking

No free car park, on street parking bays or use city centre car parks or the park and ride.

Main functions
Coroner's Office - investigation of reported deaths
Accessibility
  • Accessible entrance for wheelchair users
  • Sympathetic hearing trained (T-induction loop)
  • Guide dogs and dogs for the disabled welcome

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Office details  
Address
47 Endless Street
Salisbury
Wiltshire
SP1 3UH
Email
customerservicessouth@wiltshire.gov.uk

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Office details  
Address
3 Rollestone Street
Salisbury
Wiltshire
SP1 1DX
Email
customerservicessouth@wiltshire.gov.uk
Telephone number
01722 434677

Car parking

No parking facilities at the office. Please use city centre car parks or the park and ride.

Accessibility

  • Guide dogs and dogs for the disabled welcome
  • 3 Rollestone Street is inaccessible to wheelchair users. However we are happy to meet wheelchair users in another, wheelchair-accessible, council office.

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Office details  

Address

Stephenson Road
Churchfields Industrial Estate
Salisbury
Wiltshire
SP2 7NP
Email
customerservicessouth@wiltshire.gov.uk
Car parking
Parking is for visitors on depot business only

Main functions

These are the contact details for Wiltshire Council depot, not the public recycling site.

Accessibility

  • Sympathetic hearing trained
  • Guide dogs and dogs for the disabled welcome

Recycling centre details

http://www.wiltshire.gov.uk/household-recycling-centres-locations-opening

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Last updated: 30 August 2018 | Last reviewed: 30 August 2018