Public Health and Wellbeing complaints

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The Department of Public Health and Wellbeing has several divisions under which the following services fall.

The information below may help you in deciding whether your complaint falls within any of these categories. Please note, some of the services follow a strict set of rules and regulations which are decided by legislation and which cannot be changed by this Council.

Environmental Control & Protection	Pest Control & Dog Warden Service	Licensing	Food & Health and Safety
Noise Complaints	Pest Control	Licensing Act 2003	Food Inspections
Light Pollution	Dog Fouling	Gambling Act 2005	Food Item/Premises Complaints
Odour Complaints	Lost Dogs	Animal Licensing	Infectious Diseases
Pollution Enquiries	Stray Dogs	Taxi & Private Hire Licensing	Health & Safety Inspections
Private Water Supplies	Animal Welfare	Other Licenses	Health & Safety Complaints
Waste Accumulation	Barking Dogs		Accidents
Filthy & Verminous Properties

Commercial & Consumer Protection	Community Safety & Partnership Arrangements	Emergency Planning
Trading Standards	Alcohol & Drugs Advice	Community Risk Register
Animal Health	Anti-Social Behaviour	Business Continuity Advice
Weights & Measures	Drugs Needle & Syringe Exchange	Emergency Planning Legislation
Underage Sales	Domestic Abuse
Petroleum Licenses
Fireworks Safety & Advice
Product Safety

If you wish to make a complaint, see the making a complaint section for further details. Each department has a Complaints Manager who has responsibility for co-ordinating responses and providing advice and support.

Last updated: 18 March 2011