www.wiltshire.gov.uk
Community Meals
Fact Sheet No: FS13
Name of Service: Community Meals
Abbreviation:
Service Type: Information
Summary of Service
What is the Council’s Policy for Community Meals Provision?
The Council does not provide a community meals service. Instead, it provides information about a range of meal providers, who can supply both hot and frozen meals, delivered direct to a person’s home. This promotes choice within the market place and allows individuals to purchase meals that are in line with their individual preferences.
Details of Service:
The Council has produced an Information Pack containing advice on how to access a Community Meals Service and with information about the range of potential suppliers. This pack also contains various catalogues outlining the meal provisions available.
To receive a copy of this Information Pack, please contact either the Social Care Help Desk or the individual’s nominated care worker, where this is applicable.
Who would purchase a Community Meals Service?
A Community Meals Service is available to anybody who wishes to receive either a hot or frozen meal direct to their door.
The Information Pack is available for people who are able to fund their own care or those who are assessed as requiring the Council’s assistance.
The Council will not provide financial assistance to purchase a meal but it will help in circumstances where people need help to prepare or eat a meal.
Advice and assistance can be obtained from the Social Care Help Desk on how to select a potential supplier and to help make arrangements where necessary. Additionally the individual’s nominated care worker can provide additional help and assistance when requested.
What Charges will apply to the Community Meals Service?
Each individual will be expected to pay the selected supplier for the meals that they receive. The amount charged will vary according to which supplier is selected.
Most organisations operate either a weekly or monthly charging system and will send the individual an invoice relating to their account. These invoices can either be paid by cheque or standing order or in some cases a direct debit can be established.
How and when can you contact us?
Please contact the Social Care Help Desk:
By Telephone:
01225 713001
By Fax:
01225 713355
By Email:
socialcarehelpdesk@wiltshire.gov.uk
Weekdays:
Monday – Thursday - 08:30 – 17:20
Friday - 08:30 – 16:20
If you need urgent help outside of these hours, you can call the Emergency Duty Service on 0845 60 70 888
For more information you can either:
- Contact the Social Care Help Desk 01225 713001, or
- Visit the Wiltshire County Council website www.wiltshire.gov.uk/factsheets
This Fact Sheet can be produced, on request, in other formats and languages. Please contact the Social Care Helpdesk on 01225 713001.
