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Business Plan 2011 - 2015

The general election in May 2010 has changed the way that local government will be organised and the amount of resources it has for the foreseeable future.  This change - the greatest since the Second World War - will mean this organisation absorbing a cut of 28.4% to grant funding from the government, as well as managing more than 300 new pieces of legislation.

Our business plan sets out how we intend to meet the challenges whilst delivering our vision to create stronger, more resilient communities. It highlights our business model for the next five to 10 years.  The changes from where we are now will be phased so that the first four years set the foundations to make the council as efficient as possible and equipped for the future.

PDF Downloads:

Business Plan - Full 7mb

Business Plan - Summary 1mb

For more detailed financial information see the Financial Plan 2011–2015 10mb .

Our communications, marketing and culture

Our marketing strategy focuses on increasing public confidence, belief and trust in Wiltshire Council.  Everything we do should reflect that everybody does matter.

We propose to test new methods of communication to reach different audiences and maximise the impact.  Our communication channels will shift towards the use of new media as this method will be more cost effective, instant and targeted.

We need to promote our culture – the values that underpin what we do and make us an unique, modern organisation that embraces change.  An organisation that:

• places its customers first
• strengthens its communities
• adopts a ‘can-do’ approach in everything it does.

Our success over the next few years will be largely dependent on how we do things; how we embrace change and the relationships and trust that we build.  We need to create a sense of pride in the council, which will, in turn, increase morale, satisfaction and motivation.  This will be reflected in the way we do things and how we talk to one another and to our customers and stakeholders.

Business Plan Scorecard reports are intended to give a rounded picture, covering performance against targets, progress on major programmes and information about the Council's workforce.

Forward Plan of Key Decisions

The Council is required to publish a Forward Plan of all Key Decisions, which will be updated each month, to be taken by the authority during the four-month period of the plan. The first plan began on 1st December, 2001. It is updated monthly and is available 14 days before the beginning of each month.

The Forward Plan shows details of all Key Decisions to be taken by the Council, Cabinet, and the Cabinet Members and by Officers under their delegated powers.

View the Forward Plan of Key Decisions

If you have any comments or questions about the Business Plan pages, please email communications@wiltshire.gov.uk

Last updated: 2 November 2011