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The council's responsibility

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If you live in a council property we carry out the following repairs:

Heat and hot water problemsWe can help when you have no heating, no hot water, radiators that leak or do not heat up, leaking boilers, a damaged fire grate or surround. When you report a problem please tell us what type of system you have - gas, electric, oil or solid fuel. We do not repair gas meters. If you have a problem with a gas meter please contact your gas supplier for help.
Plumbing repairs We repair dripping taps; running overflows; leaks under sinks, basins or baths; blockages; leaking water tanks or cylinders; toilets that are not flushing; broken toilet seats.
Carpentry repairs We repair damaged or faulty internal or external doors, skirting boards, kitchen units, floorboards, bannisters, handrails, stair treads, locks and broken windows.
Electrical problems We can help with sockets, switches, light pendants, wired-in smoke alarms and your fuseboard. We do not repair electrical meters. If you have a problem with your meter please contact your electrical supplier.
External repairsWe repair leaking roofs and problems with fascias, gutters and paths leading to a front or back door.
GaragesIf your garage is not integral to your house please give us the road name and number of the garage that you rent from us.
Communal areas and lightingWe maintain amenity areas and communal lighting in blocks of flats and maisonettes owned by the council.

Contact Details (LiveLink)

Multiple Contacts:
eMail: housingrepairs@wiltshire.gov.uk
Telephone: 01722 434724 or freephone 0800 169 7373
Out of hours: 01722 411676


Fax:
Postal Address:

Housing Management
Department of Community Services
P.O. Box 2281
Wiltshire Council
Salisbury
SP2 2HX.


In Person: Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP
DX:

Last updated: 17 February 2011

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Tel: 01722 434724 or freephone 0800 169 7373

Out of hours: 01722 411676

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Housing Management
Department of Community Services
P.O. Box 2281
Wiltshire Council
Salisbury
SP2 2HX.

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Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP