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Your responsibility

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As the tenant of a council property you are responsible for the following repairs:

  • Fencing and gates
  • Plugs and chains for sinks, basins and baths
  • Installing electric or gas cookers. NB this must be done by a qualified electrician or Gas Safe registered gas engineer
  • Decoration of the inside of your property
  • Door key replacement. If you are locked out and we send out a locksmith we would invoice you for the callout and any work done
  • TV aerials, except if you have a shared aerial
  • Installing washing machines

Repairs that we will make a charge for:-

We will invoice for any repairs that are a result of damage caused by a tenant. We also will charge you if we call out an electrical contractor when you lose electrical power and it is found to be caused by one of your appliances or because the credit on a pre-pay key meter has run out. If you are locked out due to lost or stolen keys we will charge you for sending out a locksmith. It is often cheaper to call out a contractor privately.

Contact Details (LiveLink)

Multiple Contacts:
eMail: housingrepairs@wiltshire.gov.uk
Telephone: 01722 434724 or freephone 0800 169 7373
Out of hours: 01722 411676


Fax:
Postal Address:

Housing Management
Department of Community Services
P.O. Box 2281
Wiltshire Council
Salisbury
SP2 2HX.


In Person: Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP
DX:

Last updated: 17 February 2011

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Tel: 01722 434724 or freephone 0800 169 7373

Out of hours: 01722 411676

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Housing Management
Department of Community Services
P.O. Box 2281
Wiltshire Council
Salisbury
SP2 2HX.

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Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP