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Sheltered housing

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What is sheltered accommodation?

Sheltered housing is a supported flat or bungalow that is self contained but linked to our Community Alarms Centre. This allows tenants to call for help at any time in an emergency. A team of Housing Support Officers provide daily weekday support to all sheltered schemes.

About this service

Our Sheltered Housing schemes give older people the opportunity to live independently in the community with a level of support agreed with them.

The Council has 22 schemes across the district, providing different levels of support.

Most schemes have a range of communal facilities including a residents’ lounge, laundry facilities and guest rooms.  A variety of accommodation is available from studio flats to bungalows including flats within secure schemes.

All properties are connected to the CareConnect service, offering 24-hour emergency support.

Am I eligible to apply for sheltered housing?

If you are currently a Wiltshire Council tenant to qualify you should be aged 60 or over.

If you do not currently live in Council accommodation you should be aged 60 years old and also fall into one of the categories below

  • you or your partner should live or work in the district, or
  • have previously lived in the district, or
  • have a family connection to the district.

You can apply for sheltered housing through the choice-based lettings system, Homes4Wiltshire

Payment

A rent and service charge is payable on a weekly basis. These vary from scheme to scheme.

Contact Details (LiveLink)

Multiple Contacts:

Repairs enquiries

Tel: 0300 456 0106
Tel: 01722 434724
Email:
housingrepairs@wiltshire.gov.uk

Tenancy and housing enquiries

Tel: 01722 434773

Rent and account enquiries

Tel: 01722 434614

Resident involvement enquiries

Tel: 01722 434482

Email us

All other enquiries

Email:
hsgmail@wiltshire.gov.uk

Write to us

Housing Management
Wiltshire Council
P.O Box 2281
Wilsthire Council
Salisbury
SP2 2HX

Vist us

Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP


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Related information

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Last updated: 20 November 2014

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Contact details

Repairs enquiries

Tel: 0300 456 0106
Tel: 01722 434724
Email:
housingrepairs@wiltshire.gov.uk

Tenancy and housing enquiries

Tel: 01722 434773

Rent and account enquiries

Tel: 01722 434614

Resident involvement enquiries

Tel: 01722 434482

Email us

All other enquiries

Email:
hsgmail@wiltshire.gov.uk

Write to us

Housing Management
Wiltshire Council
P.O Box 2281
Wilsthire Council
Salisbury
SP2 2HX

Vist us

Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP