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Sheltered housing

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What is sheltered accommodation?

Sheltered housing is a supported flat or bungalow that is self contained but linked to our Community Alarms Centre. This allows tenants to call for help at any time in an emergency. A team of Housing Support Officers provide daily weekday support to all sheltered schemes.

About this service

Our Sheltered Housing schemes give older people the opportunity to live independently in the community with a level of support agreed with them.

The Council has 22 schemes across the district, providing different levels of support.

Most schemes have a range of communal facilities including a residents’ lounge, laundry facilities and guest rooms.  A variety of accommodation is available from studio flats to bungalows including flats within secure schemes.

All properties are connected to the CareConnect service, offering 24-hour emergency support.

Am I eligible to apply for sheltered housing?

If you are currently a Wiltshire Council tenant to qualify you should be aged 60 or over.

If you do not currently live in Council accommodation you should be aged 60 years old and also fall into one of the categories below

  • you or your partner should live or work in the district, or
  • have previously lived in the district, or
  • have a family connection to the district.

You can apply for sheltered housing through the choice-based lettings system, Homes4Wiltshire


A rent and service charge is payable on a weekly basis. These vary from scheme to scheme.

Related information

Related documents

Last updated: 14 September 2012



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