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28 Aug 2008, Time:02:55
You are here: Wiltshire County Council > Home > Council and Democracy > Council - performance - customer satisfaction surveys
Council - performance - customer satisfaction surveys
Summary of Service
Information on customer satisfaction obtained through surveys of users, the general public and inter authority comparisons.
Details of Service
The County Council regularly undertakes research into customer and public satisfaction using a variety of methods including customer feedback reports, customer/user surveys, telephone surveys and complaint analysis. All results are held on the County Councils Intelligence Network database freely available through the County Council's website. (see 'related links')
Contact Details
By Post
Research Centre
Room 241
Development Services
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN
By Email
research@wiltshire.gov.uk
By Telephone
01225 713186 - Corporate Research Adviser or 01225 713188 - Policy Researcher
By Fax
01225 713160
| A to Z Names | Council - performance - customer satisfaction surveys, Council - performance - customer satisfaction surveys |
|---|---|
| Keywords | Customer satisfaction surveys |
| PID No. | 653 |
| IPSV Category | Compliments and complaints (council) |
| Level 1 Name | Council - performance - customer satisfaction surveys |
| IPSV ID | 6844 |
