Education compliments and complaints

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Are You Happy With The Service We Have Given?

We want to provide good quality services. We are always looking for ways to improve our services and we really value your opinion. You can help us by letting us know what you think of the service you have received from us.

Compliments and Comments

We welcome and look closely at both positive and negative comments. We can learn from both. You can speak to the member of staff you have dealt with, or write to us, telephone, or e-mail us - details below.

Do You Have A Complaint?

If you are unhappy with the service we have given, you have a right to complain to us. We take all complaints seriously and we do our best to resolve problems quickly and fairly.

Contact Details

We are always pleased to receive enquiries or comments about our services.

By Post

Customer Liaison Officer
Department for Children and Education
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JB

By Email

directorcel@wiltshire.gov.uk

By Telephone

01225 713679

By Fax

01225 713982

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Customer Contact Centre
Email: Customer Care

Telephone : 01225 713000
Textphone : 01225 712500
View Out of hours numbers

Opening Hours:
Mon to Thurs - 8.30am - 5.20pm
Fri - 8.30am - 5.00pm

Website enquiries
Email: Customer Care

Wiltshire County Council
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN