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21 Nov 2008, Time:17:56
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Trading Standards - about us
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About Us
- Manager, Steve Clover 01225 713548
- For Consumer Advice call Consumer Direct on 08454 040506
For any other matter:
- West Wilts and North Wilts Residents call 01225 713557
- Salisbury and Kennet Residents call 01722 328367
Animal Health, Welfare and Disease Control Enforcement
- Monitor farms for animal movement records
- Administer licensing system for movement of animals
- Visit and inspect premises for animal welfare including slaughterhouses, livestock markets and farms
- Carry out welfare checks on animal transport
- Prevent spread of animal diseases such as rabies, anthrax and BSE
Food and Agriculture
- Carry out inspections of food premises
- Monitor the labelling and composition of food (including genetically - modified foodstuffs
- Take samples of food and agricultural feeding stuffs to check for ingredients
Metrology (Weights and Measures)
- Regulate items sold by Weight/Measure
- Check, test and certify weighing and measuring equipment
- Carry out enforcement action on Overloaded Goods Vehicles
Partnerships
- Develop partnerships with local businesses, The Health Council and other enforcement agencies.
Home Authority/Business Advice
- Ensure that special emphasis is given to the surveillance of goods and services originating within the Wiltshire area
- Provide advice and assistance to all Wiltshire-based businesses
Licensing
- Administer registration and licensing for the storage and sale of fireworks, explosives and poisons
- License nurses agencies operating within Wiltshire
- Licensing and enforcement of the storage and sale of petroleum spirit
Fair Trading
- Enforce legislation relating to car clocking, package holidays/timeshare, consumer credit/loan sharks, product counterfeiting and misdescriptions.
Consumer Safety
- Investigate all complaints about the safety of consumer goods including toys, electrical goods, upholstered furniture, fireworks and gas appliances.
- Carry out surveys and sampling programmes to check that goods on sale are safe
- Enforce the legislation governing under-age sales of tobacco, fireworks, solvents, videos, National Lottery products etc.
- Examine and investigate all complaints relating to sales of unroadworthy motor vehicles.
Providing Consumer Advice
- Act as the "Eyes and Ears" of enforcement
- Provide free independent and professional advice and information to consumers and trade and industry about goods and services
- Handle and deal with over 9,000 complaints/enquiries per annum from consumers/traders within Wiltshire
If you have a problem or require any help on:
- Your rights when goods or services are faulty
- The safety of consumer goods
- Short Weight products
- Falsely described goods
Call Consumer Direct on: 08454 040506
Business advice
- For West Wilts and North Wilts Businesses call 01225 713557
- For Salisbury and Kennet Businesses call 01722 328367
Contact Details
By Post
Trading Standards Service
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JD
By Email
tradingstandards@wiltshire.gov.uk
By Telephone
01225 713547
By Fax
01225 713987
