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Trading standards - fair trading

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Summary of Service

Enforce legislation relating to Fair Trading - examples include car clocking, package holidays/timeshare, consumer credit/loan sharks, product counterfeiting and misdescriptions of goods and services.

We provide free independent and professional advice and information to consumers and trade and industry about goods and services.

We ensure that special emphasis is given to the surveillance of goods and services originating within the Wiltshire area.

We provide advice and assistance to all Wiltshire-based businesses.

Details of Service

For Business Advice, please contact:

Wiltshire Trading Standards Area Office
West & North Wiltshire
The Chestnuts
Bythesea Road
Trowbridge
BA14 8JD
Tel: 01225 713557
Fax: 01225 713986

Salisbury & Kennet Area Office
50 Bedwin Street
Salisbury
SP1 3UW
Tel: 01722 337459
Fax: 01722 339424

For Consumer Advice

Wiltshire County Council's Trading Standards Service works in partnership with Consumer Direct to provide free impartial consumer advice.

Consumer Direct is a telephone and online consumer advice service, supported by the Department of Trade and Industry.

Consumer Direct provides clear, practical advice to help consumers sort out problems and disagreements with suppliers of goods or services.

The Consumer Direct telephone service currently operates in Scotland, Wales and most English regions. It will become operational in other regions in the future and will ultimately become a national service.

To contact an adviser, call 08454 04 05 06 or For online advice and information, visit Consumer Direct.

Contact Details

By Post
Trading Standards
Wiltshire County Council
Environmental Services
County Hall
Trowbridge
Wiltshire
BA14 8JD

By Email
tradingstandards@wiltshire.gov.uk

By Telephone
01225 713547

By Fax
01225 713987


A to Z NamesTrading standards - fair trading, Trading standards - fair trading
KeywordsFair trading
PID No.789
IPSV CategoryFair trading
Level 1 NameTrading standards - fair trading
IPSV ID6157

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Customer Contact Centre
Email: Customer Care

Telephone : 01225 713000
Textphone : 01225 712500
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Opening Hours:
Mon to Thurs - 8.30am - 5.20pm
Fri - 8.30am - 5.00pm

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Wiltshire County Council
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN