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Trading standards - food labelling

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Summary of Service

Consumers should be able to rely on the information on food labels, and be confident that minimum standards are met. We are here to help businesses comply with the law and to tackle misdescriptions and sub-standard food.

Food labels are there to give us information on what we eat. There are regulations that prevent manufacturers from using misleading food labels.

Details of Service

What is required on packaging?

  • name of the food
  • list of ingredients
  • storage instructions
  • 'best before' or 'use by' date
  • name and address of manufacturer
  • nutritional information
  • quantity
  • quantitative ingredients declarations (QUID)
  • special claims

Because we understand that it is difficult for the consumer to check the quality of the food they buy so we:

Sample a wide range of food for analysis or examination to make sure the composition and labelling are accurate.
  • Use our expertise to target suspect foodstuffs available on the market.
  • Remain alert for instances of food substitution e.g. calling a food 'lobster' when it is in fact another species or perhaps selling a cheaper brand of whisky for a 'branded name'.
  • The quality of food you eat is our business so we regularly visit food premises and carry out full inspections, which include safety checks that no perishable food is on sale past it's 'Use By' date. This includes sales of food in shops, pubs, takeaways and restaurants.

    • We understand that businesses may have difficulty in understanding the wide range of legislation controlling the food market, so we use our expertise to offer advice and guidance:

  • Sample a wide range of food for analysis or examination to make sure the composition and labelling are accurate during inspections
  • Through business information leaflets, and
  • We also welcome calls from businesses about their particular problems

    • Wiltshire Trading Standards Area Office
    West & North Wiltshire
    The Chestnuts
    Bythesea Road
    Trowbridge
    BA14 8JD
    Tel: 01225 713557
    Fax: 01722 337459

    Salisbury & Kennet Area Office
    50 Bedwin Street
    Salisbury
    SP1 3UW
    Tel: 01225 713986
    Fax: 01722 339424

    Contact Details

    By Post
    Trading Standards
    Wiltshire County Council
    Environmental Services
    County Hall
    Trowbridge
    Wiltshire
    BA14 8JD

    By Email
    tradingstandards@wiltshire.gov.uk

    By Telephone
    01225 713547

    By Fax
    01225 713987

    A to Z NamesTrading standards - food labelling, Trading standards - food labelling
    KeywordsFood labelling and composition
    PID No.791
    IPSV CategoryFood labelling
    Level 1 NameTrading standards - food labelling
    IPSV ID6243

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    Wiltshire County Council
    Bythesea Road
    Trowbridge
    Wiltshire
    BA14 8JN