About this service
We may be able to arrange residential care for adults with particular needs. These services are only available following an assessment of need.
An assessment of need is a discussion with you to find out how best to support you with the problems you are having. We will look at your needs and decide whether you are eligible for services including residential care. There are more details about eligibility for our services below.
Needs
Assessments of need are carried out by our care managers.
Eligibility
As we receive more requests for help than there is available funding to cover, we have to decide: who should get a service, in what order of priority, how services can best be provided, whether we will provide the service ourselves or suggest another more appropriate organisation. This is to ensure that people in greatest need will get the most help. For more information please see our Eligibility Criteria and .
Contact Details (LiveLink)
Multiple Contacts:
eMail: customeradvisors@wiltshire.gov.uk
Telephone: 0300 456 0111
Out of hours:
Fax:
Postal Address:
Department of Community Services
Wiltshire
Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14
8JN
In Person:
DX:
Related information
Related links
Last updated: 2 December 2010