What do we mean by abuse?
Abuse can be physical, psychological, financial, discriminatory or sexual or be caused by neglect.
Abuse can take place where a person lives, within a care home or day service, in hospital, in custodial situations, in a place where support services are being provided or in a public place.
Abuse can be carried out by partners, relatives, friends, volunteers or someone employed to provide a health, housing or social care service.
What is Wiltshire Council doing about the abuse of vulnerable people?
The Council expects health and social care services to work in a way that respects people’s dignity, independence, choice and safety and to have a zero tolerance of abuse.
Wiltshire Council will always take seriously any concerns about the abuse of a vulnerable person and will carry out an investigation using the multi-agency Safeguarding Adults’ Procedures.
These Procedures are used to investigate all allegations of abuse even if a person is in hospital, funding their own care services or is being funded by an authority outside Wiltshire.
How to report concerns about the abuse of a vulnerable adult
If you have any concerns about a vulnerable person being harmed or neglected please contact us.
Contact Details (LiveLink)
Multiple Contacts:
eMail: customeradvisors@wiltshire.gov.uk
Telephone: 0300 456 0111
Out of hours:
Fax:
Postal Address:
In Person:
DX:
Last updated: 13 May 2011
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