Emergency duty service

About this service

The Out of Hours service for people experiencing difficulties at night, weekends and bank holidays.

We are here to help you with any personal or family problems that reach a crisis at these times such as:

  • Children or young people seeking advice
  • Difficulties with your children
  • Worries about a child outside your family
  • Mental health issues
  • Older children at risk or in need
  • Concern with a disability, vision or hearing loss
  • Family problems
  • Personal problems
  • Domestic violence
  • Homelessness

If you are having difficulties about housing or money matters we can give you advice or put you in touch with other people who can help.

How and when can you contact us?

Ring us when your local daytime service office is closed:

Telephone: 0845 60 70 888

Text: 01380 728585

Fax: 01380 724008

Weekdays:5pm to 9am
Weekends: 4pm Friday to 9am Monday
Bank holidays: 24 hours

Contact Details

Email: childrenandfamilies@wiltshire.gov.uk
Telephone: 01225 713564
Fax: 01225 713669
Postal Address:
Child Protection (Room 270)
Children & Education
Wiltshire Council
County Hall
Trowbridge
Wiltshire
BA14 8JB

Last updated: 12 March 2009