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Using this website

Customer notice

We are currently updating our website with a cleaner, mobile-friendly design. This page will be updated with the new design soon. Thank you for your patience.

Please tell us what you think about our website, we welcome your feedback.

Our mission is to have an accessible, dynamic, top quality website that meets the needs of Wiltshire citizens. We will develop one source of accurate, up-to-date service information that can be easily accessed by the public whether self-serving, via the contact centre, or face to face at an office. We are continuously carrying out usability testing to test the effectiveness of the website for finding information and using the site to carry out transactions.

The website is supported by the digital team.

This website contains information about all the services, schemes and projects offered by Wiltshire Council. To help you get the most from the website, there are a number of features to get you to the information you need as quickly as possible.

Broken links

Please report broken links to the digital team at webteam@wiltshire.gov.uk


We are always interested in hearing your views about this website. If you wish to make a comment, please use our feedback form

Security questions on forms

You are asked to complete a simple question before submitting our forms which is called a ‘captcha’. This is to make sure that the form is being submitted by a person and not by an automated machine.

Shortcut URLs

Shortcut URLs (such as www.wiltshire.gov.uk/recycling) can be created to provide an entry point directly into specific parts of the Wiltshire Council website and are helpful for campaigns and publicity material. If you would like a shortcut to your area of the website to be set up, please contact the digital team. The page must be published before a shortcut address can be set up.

Shortcut addresses should be meaningful, so:

  • words in lower case
  • no hyphens
  • no underscores
  • no acronyms
  • use Plain English in the briefest description possible eg: www.wiltshire.gov.uk/roads
  • no separate domain names (eg: www.wiltshiretreepreservation, www.recyclinginwiltshire)

Last updated: 25 November 2015



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