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Book a visit to a household recycling centre

Find out how to book a slot

Household recycling centre (HRC) booking system terms and conditions 

From Monday 8 June 2020, all visitors to a Wiltshire HRC must pre-book a slot to visit beforehand. You will be turned away if you arrive without a booking.

There are around 10,000 slots each week across the 10 sites and new slots are added every 15 minutes.

  • You are booking a 15-minute time slot. Please ensure that you can unload your vehicle within this time. 
  • Visits are for those people living in the Wiltshire Council area only. 
  • Anyone with COVID-19 symptoms and those in self-isolating households must not visit.
  • Bookings must be for essential visits only.
  • One person per vehicle can use the site.
  • Social distancing at 2 metres will be strictly enforced.
  • Vehicles weighing 3.5t or over, or any sized trailers, are currently not accepted on site.
  • The waste you bring to the site must be from your household only. It is illegal to take commercial waste to the HRC.
  • If you are unable to attend at the time you have booked you must cancel your booking.
  • Please visit at the time you have booked and do not arrive beforehand.
  • The registration number of the vehicle visiting the site must be the same as the one stated when you book. 
  • Make sure that you bring your proof of Wiltshire address (a driving licence, council tax bill or utility bill - a printed or electronic version is fine). 
  • Each booking slot is for 15 minutes. Please make sure that you can unload your vehicle within this time. 
  • Only bring to site what you can safely unload yourself. Site staff need to social distance so cannot help you to unload your waste and recycling.
  • Wash your hands before you leave home and after your visit.
  • Please be respectful to site staff and traffic marshals. They are key workers who are working to keep you safe during your visit. 

If you need help creating an account, please see this guide


In submitting this application, I understand that if I have provided untrue or misleading information, whether express or implied, I may be committing an offence of fraud by false representation under Section 2 of the Fraud Act 2006. On conviction, this offence is liable to penalties in the Magistrates Court of imprisonment for up to 12 months or a fine of £5,000 (or both) and to penalties in the Crown Court of imprisonment for up to 10 years or a fine (or both).


Once you have submitted your booking you will be directed to a booking confirmation page. Please read this carefully and note the time, date and location of your booking. You will not receive a confirmation email.

New slots are added every 15 minutes each day from 10am for dates five days in advance. If there are no slots available the date will be greyed out. If you cannot see any available slots, please check back later or try another recycling centre. Slots are only released for days when the site is open, and all sites are closed for at least one day per week. All sites are open Saturdays, Sundays and Mondays.

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Last updated: 25 June 2020 | Last reviewed: 25 June 2020