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Resident involvement

Getting involved is a great way to know that you are contributing to improving the services that you receive, and your voice can empower you and other tenants to improve the council's performance and development in areas that matter to you.

Everybody has busy lives these days but selecting the way you get involved from the list below could fit into your lifestyle and put you at the heart of decision making. It doesn't have to be all about attending meetings, it can be as active as helping to organise a fun day in your area for everybody to enjoy.

We believe in working together with tenants in a real partnership, to improve the service we offer. There are lots of ways you can get involved. It can be fun, and can help you get useful experience, and even a qualification. There are lots of opportunities for training and learning new skills. If you are interested please contact the tenant participation team.

Ways you can get involved

If you would like to increase your skills to get involved, and can find any training that you think might help you gain the confidence and knowledge you need, please contact the tenant participation team to discuss your ideas. The tenants participation advisory service (TPAS) also provides training for tenants and leaseholders.

The main groups which represent tenants' interests across our housing stock. The local housing panels are held in your community in venues which are close to our housing, and anyone can attend. Though informal, these panels are a great way to raise concerns you have about your local area and to be involved in changing where you live and the service you receive. Invitations are sent out by post to residents when a Local Housing Panel is coming up, and you can talk to your local Tenant Participation Officer if you would like to know more.

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These groups are also locally based, but focus on the needs and wants of our residents who are over the age of 60. We recognise that you may have different service requirements and would like to work with you to make sure your requirements are being met. As with Local Housing Panels, invitations are sent out before the meeting and if you would like any additional information you can contact your local tenant participation officer.

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Every month we carry out an inspection of a local area.  We invite local residents who want to be involved to join our staff and the local councillor in walking around our streets and looking at environmental concerns such as grounds maintenance, parking, street lighting, antisocial behaviour and general upkeep. Estate inspections are a really proactive way of getting involved, and can only require a small amount of your time.

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We have an editorial group to advise on content and also welcome contributions from reporters who can write a relevant feature on a subject that interests them. We also welcome photographs and other contributions. It is your magazine and your opinion counts.

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A social group for people with mental health needs to seek mutual support. They meet once a month in Salisbury; it's proved a popular way for people to meet and have an evening out.

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We hold focus groups when there is a particular service or issue we would like to analyse and explore further with our residents. If there are particular issues that you think would benefit from focus groups, please contact the tenant participation team to discuss your ideas.

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If you would like to join this group, then please read the Completion Guidance and Data Protection Statement, and also the Terms of Reference on the housing assurance panel page.

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Housing board

The board considers, reviews, scrutinises and offers advice on issues relating to Wiltshire Council's business and tenancy services, and asset management, related to housing services activities. This may include allocation, development, improvement, maintenance and management of Wiltshire Council tenancies and homes.

We operate with a view to assisting and contributing to the effective provision and delivery of housing services activities, taking a long-term perspective, long-term is interpreted and applied as being ten years or more. The board can also review policies and strategies adopted by the housing services department and consider the implications if these are adopted and advises on delivery best practice concerns and issues.

Housing board resident members


"My background in archaeology might not seem relevant to housing but I believe it is. I am adept at getting into the detail and putting pieces of the puzzle together to understand the bigger picture and the way this can affect tenants’ lives. I enjoy a strong relationship with area boards, which are an important way to represent local opinion and fold this into decision making. I appreciate the importance of oversight in decision making."


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"I am a parish councillor and have been involved in voluntary work with a focus on research work for adoption support groups. I have also worked in a gaming environment that gave me a good understanding of finance. I am happy to debate all issues and can offer a particular focus on the financial side of housing provision as well as the impact that decisions have on tenants."


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Housing board councillor members


Councillor Smale's biography will be added shortly.


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"I have been an Amesbury town councillor since 1991. I was mayor in 2007 and am chairman of a number of different committees. I was a Salisbury district councillor and in 2009, I became a Wiltshire councillor. I am the chairman of the Southern Area Planning Committee and the planning portfolio holder."


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Housing board independent members


"I worked in Bath City Council’s property department before moving into the private sector as a consultant in the commercial and housing sectors. I am a trustee of a large charity specialising in almshouse provision for the elderly. I have also undertaken a voluntary position with a housing association in Somerset where I became chairman last year. As an experienced Chartered Surveyor I believe my range of skills will benefit both tenants and the housing board."


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"I began work in the housing sector in the late 1980s becoming head of service in the late 1990s. I stayed at this level, but in a different role, for a council then I moved to a housing association as a head of service, after which I moved back into local government. My career has recently involved consultancy, temporary and interim work. I have a range of skills to bring to the board, all of which are beneficial to tenants and vital to the effective provision of housing."


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"I have gained a range of important skills which can benefit tenants from working first for a housing association, then for a council housing department. I progressed to more senior roles and continue with voluntary work as a trustee for a small housing association. Possessing a range of skills and having housing experience, I understand the needs of our tenants and bring this understanding to the board."


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Housing board meetings

If you wish to attend a meeting, contact your resident engagement team to confirm attendance and to obtain a copy of the agenda. Some of the agendas are also available in the sidebar.

Time
Venue
5pm - 8pm

Churchfields Depot
Stephenson's Road
Salisbury
SP2 7NP

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Time
Venue
1pm - 4pm

The Pump Room
Old Fire Station (The Enterprise network)
Salt Lane
Salisbury
Wiltshire
SP1 1DU

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Last updated: 18 July 2017 | Last reviewed: 18 July 2017