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Young people support

Leaving home

Leaving home is one of the most important decisions you will ever make.

The best time to leave home is when you:

  • Feel ready
  • Have support to move out
  • Have made a plan

It’s not a good idea to rush into leaving home. Ideally, you should stay with your family until you can move out in a planned way.

If you have been asked to leave by your parents, family or friends, or you have left because you felt unsafe, you must seek help immediately from one of the advice agencies listed at the bottom of this page.

If you come to the council, you will be seen by a Housing Options Officer who will ask you about why you have been asked to leave. You may have been asked to leave because of arguments between you and the people you live with.

Problems at home can sometimes be helped by talking to someone outside the family. Mediation is one way of trying to sort out problems and arguments and the Housing Options Officer can offer this service to you and your family if it will help you to remain in your home and enable you to talk through your problems.


If you can’t return home and there is nowhere else that you can stay, you must notify the Housing Options team and we will assess whether we have a duty to offer you with temporary accommodation.

We may be able to refer you to alternative accommodation such as supported accommodation schemes that offer you housing related support and work with you and other agencies to promote training and employment.


Am I ready to leave home?

  • Where do I want to live?
  • How and where to find somewhere to live?
  • What type of accommodation would I like?
  • How will I pay my rent?
  • How much rent will I have to pay?
  • How will I pay my other bills, like water rates and council tax?
  • How can I find employment or claim benefits?
  • Can I stay in education and get help with my rent?

  • Room in a shared house
  • Lodging with friends
  • Room in a shared house (if you are working or have a guarantor)
  • Supported Accommodation

If you are under 18, you will not be able to hold a tenancy in your name unless you have a guarantor. Our Housing Options and Housing Benefits teams can explain more about this and offer you advice.



If you are not working or are on a low income, you may be entitled to Housing Benefit. However, if you are single and under the age of 25 (or 35 for new claimants), there is a limit on the amount of Housing Benefit you may be entitled to. The maximum amount is calculated by using the average rent for a single room in your local area; this is called the Single Room Rate.

You will not be affected by this if:

  • You are responsible for a child
  • You are under 22 and have been in the care of social services for any period after reaching the age of 16
  • You qualify for a severe disability premium.

If you are restricted to the Single Room Rate, you need to consider this when looking for private accommodation. Our Housing Options Officers can go through this with you in more detail and advise you about the best options available to you.

If you are under 18, you will not be able to hold a tenancy in your name unless you have a guarantor. Our Housing Options and Housing Benefits teams can explain more about this and offer you advice.


Where can I go for advice?

The organisations below can offer advice

Supporting young people aged 16 - 25

Telephone: 0808 800 0661

Website: www.centrepoint.org.uk


Telephone: 03444 111 444 (Monday to Friday 9am to 5pm)

Website: http://cabwiltshire.org.uk


Advice and support to young people aged 13 to 19, or up to the age of 25 with a disability, on a range of issues including careers and learning.

Telephone: 080 800 13 219

Website: www2.cxdirect.com/home.htm


Telephone: 0800 555 6688 (freephone)

Website: https://www.gov.uk/contact-jobcentre-plus (contact)
Website: https://www.gov.uk/browse/working/finding-job (finding a job)


Helping young people aged 13 to 30 into work, education and training

Telephone: 0800 842 842 (free)

Website: www.princes-trust.org.uk


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Last updated: 10 June 2019 | Last reviewed: 10 June 2019