• You are here:
• Home
• Housing
• Housing and council tax benefit
• Benefit appeals

Benefit appeals

About this service

Once we have decided how much benefit you will receive, we will send you a letter telling you how it was worked out, how it will be paid and your appeal rights. Please read this letter carefully.

If you do not understand the decision, or you want to know more about the decision, you should contact us within one month of the date of the letter.  We will then send you a 'Statement of Reasons' explaining how we made the decision.

If you think the decision is wrong you can ask us to look at our decision again if we do not change our decision you can ask for your claim to be looked at by an independent tribunal.

If we revised our decision but you still disagree you can still ask for your claim to be looked at by an independent tribunal.

A request for us to look at your claim again must be in writing and signed by you. If your request is later than the one month from the date of our original notification letter you should give reasons why it is late.

For further information please see our Benefit Appeal leaflet on your appeal rights, you can also download the Benefit Appeal form 65kb .

You will need

Whether you appeal via a letter or our forms, you must include the following information:

1. Your full name and address (and the full name and address of any representative should you have one);
2. The address that you wish any documents relating to the appeal to be sent;
3. Details of the decision that you wish to appeal against;
4. Details as to why you think the decision is wrong;
5. The letter / form must be signed by you

Provide evidence to support your claim.

Forms

• Benefit Appeal Form 65kb
• Benefit Appeal leaflet
• Available from your local office  

Last updated: 4 March 2010