Discretionary housing payment

About this service

The service replaces the old Exceptional Circumstance Payments and Exceptional Hardship Payments. It is intended to help claimants who are receiving Housing Benefit and/or Council Tax Benefit but the amount they are receiving does not cover the full rent and/or Council Tax they are charged.  

The award is at the discretion of a panel of non benefit assessment officers.

There is no appeal system against the decision.

Eligibility

  • To apply you must already be on Housing or Council Tax benefit.

You will need

  • Supporting evidence is required with the form

Forms

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Some pages have specific information about the service related to your area. Please use the form to find your address or choose one of the tabs above when available to view this information.

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Current location

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North

Contact Details

Email: revsandbensnorth@wiltshire.gov.uk
Telephone: 01249 706246
Postal Address:
Revenues & Benefits
Wiltshire Council
Monkton Park
Chippenham
SN15 1ER
In Person:
Wiltshire Council
Monkton Park
Chippenham
SN15 1ER

Some services differ based on where you live. Why is this?

South

Contact Details

Email: revsandbenssouth@wiltshire.gov.uk
Telephone: 01722 434483
Postal Address:
Revenues & Benefits
Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP
In Person:
Wiltshire Council
27-29 Milford Street
Salisbury
Wiltshire
SP1 2AP

Some services differ based on where you live. Why is this?

East

Contact Details

Email: revsandbenseast@wiltshire.gov.uk
Telephone: 01380 734733
Postal Address:
Revenues & Benefits
Wiltshire Council
Browfort
Devizes
Wiltshire
SN10 2AT
In Person:
Wiltshire Council
Browfort
Bath Road
Devizes
SN10 2AT

Some services differ based on where you live. Why is this?

West

Contact Details

Email: revsandbenswest@wiltshire.gov.uk
Telephone: 01225 770341
Postal Address:
Revenues & Benefits
Wiltshire Council
Bradley Road
Trowbridge
Wiltshire
BA14 0RD
In Person:
Wiltshire Council
Bradley Road
Trowbridge
BA14 0RD

Some services differ based on where you live. Why is this?

Last updated: 4 March 2010