Exit Accessibility View

Large item reuse and collection

Bulky items such as white goods, furniture and electrical appliances can be re-used. With the help of local charities these can be collected from your doorstep.

Charity Reuse 

If you have large items of furniture, white goods such as fridges, freezers and washing machines, or other electrical appliances to dispose of there are local charities that may be able to re-use your items.

Items of furniture will need to be in reasonable condition, with a fire retardant label still attached where appropriate. White goods can sometimes be accepted for reuse even if they are not in working order, as they may be repairable.  

Have you thought about listing items for sale or free collection on popular websites such as Ebay or Freecycle?

Which charities can collect?

If your items are unsuitable for re-use, you can take them to your nearest  Household recycling centre for disposal.

If a charity is unable to collect your items and you are unable to take your items to the Household Recycling Centre, the council offers a chargeable collection service for large items

The british heart foundation

Collects large items for free from both inside and outside your home, across Wiltshire. Items must be in full working order.

Tel: 0808 250 0030



Will collect a wide range of furniture and white goods from inside and outside of your property, covers the whole of Wiltshire

Tel: 01380 720722


Waste Not Want Not

Based in Chippenham and offers a collection service from the North Wiltshire and Trowbridge areas.

Tel: 01249 447140


The Burnbake Trust

Based in Wilton and offers a collection service from the South Wiltshire area.

Tel: 01722 743727


Trussell Trust

Based in Salisbury and offers a collection service from the South Wiltshire area.

Tel: 01722 580180


Group 5

Based in Trowbridge offers a free collection service from the West Wiltshire area.

Tel: 01225 764849


The Repair Academy

Based in Calne. Social enterprise which collects and refurbishes white goods and furniture.

Tel: 07951 096210


Alabaré Christian Care & Support

Based in Salisbury and offers a collection service for items across the county

Tel: 01722 744111


Dorothy House

Offers a collection service across Wiltshire

Chippenham Furniture: 01249 658820

Melksham Furniture: 01225 704244


Chargeable collection of large items

If your large goods are unsuitable for reuse, the council can collect these from outside of your property for a charge.  We are unable to enter your property to collect large items.
This is not a complete list, if you cannot see an item, phone us on 0300 456 0102 as some other items can be collected by special arrangement. 

What can the council collect?

  • Beds
  • Mattresses
  • Sofas
  • Chairs and Tables
  • Cupboards
  • Fridges
  • Freezers
  • Washing Machines
  • Cookers
  • Bicycles
  • Carpets and underlay
  • Computer items
  • Electrical items
  • Garden furniture
  • Portable heaters/coolers
  • Toys
  • Trampolines if dismantled fully
  • Single items under 50kg
  • Bathtubs, sinks, toilets cisterns
  • Batteries
  • Builders' or DIY waste such as plasterboard
  • Car parts and tyres
  • Central heating boilers or tanks
  • Ceramic tiles
  • Clinical waste - see hazardous and clinical waste
  • Coal bunkers
  • Fire extinguishers or gas bottles
  • Fluid containers such as oil drums and petrol cans
  • Garden waste, soil or rubble
  • Hazardous waste such as asbestos, fluorescent tubes, liquid waste
  • Pianos
  • Sheds and fence panels or fencing
  • Rayburn or AGA cookers
  • Mobility scooters
  • Single items over 50kg
  • From 1 April 2019 the price for a large item collection will increase to £25.30 per item. Local authorities are able to recover reasonable collection costs, but cannot recover the costs associated with disposal.  The new rate of £25.30 per item now more accurately reflects the actual costs incurred by the council in arranging and collecting each item of bulky household waste.

You will need to pay at the time of booking.

  • You will be given a collection date at the time of booking and items will be collected at any time after 7am during that day
  • Place your items outside so that they are clearly visible from the road by 7am on the collection day
  • Collection crews are not allowed to enter your property to collect items under any circumstances
  • Call us on 0300 456 0102 to arrange a collection from outside your property
  • Note that only items listed at the time of booking will be collected
  • If you need to change the items being collected for any reason, call the booking line at least two days before the collection date and we will do our best to arrange this
  • In the event of having to cancel your collection, refunds will only be issued if you call us on 0300 456 0102 at least two days before the collection due date

Share this page

Last updated: 3 July 2019 | Last reviewed: 3 July 2019