Library Charges

Top

Charges from 1st January 2008

Charges include VAT at present rate where applicable.

Charges for overdue books
Charges for hiring items
Charges for requesting items
Charges for replacing lost or damaged library cards
Wiltshire Performing Arts Library charges
Copying and reproduction fees
Hire of meeting rooms
Other charges

Charges for overdue books

Books

 

Loan period

 

Overdue charge

 

Maximum charge per loan

 

Adult books (including printed music)

 

3 weeks

 

15p per day the library is open

 

 £6

 

Children's books and children's audio books

 

3 weeks

 

3p per day the library is open

 

 £1

 

Loans from Mobile Libraries

 

2 weeks

 

No overdue charges apply

 

 

Charges for hiring items

Charges for hire items apply to set or single item.

Hiring Items

 

Loan period

 

Hire fee

 

Re-hire charge for late return

 

Maximum charge for late return

 

Adult audio books (static libraries)

 

3 weeks

 

£1.75

 

£1.75 per 3 week period or part period

 

 £6.40

 

Adult audio books (mobile libraries)

 

4 weeks

 

£1.75

 

£1.75 per 4 week period or part period

 

 £6.40

 

Adult audio books

 

Annual subscription

 

£45 per annum for 12 months from date of subscription payment

 

£1.75 per 3 week period or part period

£1.75 per 4 week period or part period (Mobiles)

 

 £6.40

 £6.40

 

Playstation 2 games

 

1 week (2 and 3 week loans at 2x and 3x weekly hire rate)

 

£3.00 per week, or £3.00 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries

 

£3.00 per week or part week. £3.00 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries

 

 £12

 

CDs

 

1 week (2 and 3 week loans at 2x and 3x weekly hire rate)

 

£1.50 per week, or £1.50 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries

 

£1.50 per week or part week. £1.50 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries

 

 £6

 

Language courses

 

6 weeks

 

All formats £2.00 for 6 weeks

 

£2.00 per 6 week period or part period

 

 £6

 

Videos and DVDs

 

1 week (2 and 3 week loans at 2x and 3x weekly hire rate)

 

£1.50 per week, or £1.50 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries

 

£1.50 per week or part week. £1.50 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries

 

 £6

 

Video Gold/Platinum and DVD Gold/Platinum

 

1 week (2 and 3 week loans at 2x and 3x weekly hire rate)

 

£3.00 per week, or £3.00 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries

 

£3.00 per week or part week. £3.00 per visit (i.e. 2 or 4 weekly stop) on Mobile Libraries

 

 £12

 

Top

Charges for requesting items

Request fee per item of adult stock from within Wiltshire Library and Information Service

 70p

Additional request fee per item of stock obtained from out of county
Photocopies from serials
Books


 £2.20
 £3.00

Renewal fee (British Library items only)

 £2.30

Children's items from within Wiltshire Library and Information Service

 Free

Charge for replacing a lost or damaged library card

Other than for fair wear and tear - Adult  £1.20  Child  55p

Wiltshire Performing Arts Library

Chamber music per set

 £5.00

Orchestral sets

 £30.00

Vocal sets per copy

 £1 per copy

Playsets per set

 £7.50

Video/DVD/CD including sound effects

 £1.50

Music score teaching packs per pack

 £3.00

Music & play sets not returned by the due date per set 

 £30.00

Single copies of Music or Play sets borrowed and not returned
by due date -  normal adult book overdue rate per day

 14p

Copying and Reproduction Fees

These charges also apply where paper is provided by a customer.

Photocopies

Black and white per A4 copy
Black and white per A3 copy

 10p
 15p

Screen prints from computer terminals

Black and white per A4 copy
Colour printouts (where facility available)

 10p
 50p

Copies produced by staff and sent by mail or fax

1-10 copies (minimum charge)
Further copies

 £5
 10p each

Prints from Microforms

Per single copy from any source
A4
A3


 £1.20
 £1.60

Photographic Prints from Stock Item Black & White prints (per print):

127 x 102 mm (5” x 4”)

 £5.60

178 x 127 mm (7” x 5”)

 £6.65

254 x 203 mm (10” x 8”)

 £7.75

Paper copies of scanned photographs

1 image of A4 size (photographic quality paper printed on a laser printer)

 £5.25 each

Image of original size on ordinary photocopier paper

 £1.60 each

Reproduction Fee for Photograph from Wiltshire Libraries & Heritage Archive

UK and World rights by agreement with Head of Service

Minimum fee £22.00

Other charges

Sending Faxes

UK per sheet

£1.05

European Union per sheet

£2.10

Rest of the World per sheet

£3.15

Internet Access

 Free

Questionnaires

Charge for completing if no relevance to Wiltshire Libraries & Heritage

 £55

Charge for completing if relevant

 £26.50

Consultancy Fees – by agreement with the Head of Service

Parcel carrying – on Wiltshire Libraries & Heritage vans per parcel of standard box

 £42

Research – subject to staff availability

First 30 minutes

 Free

Subsequent research on same topic – per 30 minutes
Charge negotiable beyond 2 hours research

 £26.50

Hire of meeting rooms  

Charges revised January 2008

Hire of meeting rooms is subject to staff availability in all cases.

Category:

A. Free use applies to

  • Organisations which have some form of occupancy in a Library (i.e. Museum, TIC or CAB).

  • Non-profit making organisations whose activities support Library Service objectives including lifelong learning.

Free use is solely at the discretion of the Head of Customer Services and must not involve any caretaking or staff costs.

B. Concessionary charge applies to non-profit making organisations with community objectives. Where a room is free during normal opening hours or on a closed day when staff are on duty, when exhibition arrangements are not affected and there are no caretaking or staff cost involved. £5.50 per hour

C. Use of library space by other than non- profit making organisations, not making use of ICT facilities (e.g: customer surgeries) per half day or less   £35

D. Use of library ICT facilities by Colleges, etc per half day or less   £30

E. Standard charge applies to all organisations where there is a requirement for caretaking or staff time. £24.00 per hour

A and B charges assume that the hirer will set out and put away seating, tables and equipment required.
Surcharge: a surcharge is made when use of the accommodation exceeds the agreed finish time by 15 minutes. The surcharge is 100% of the charge made for the session.
All charges will be subject to review.
Transportation of additional furniture for the meeting cost + 20% + VAT

Contact Details

By Post

Wiltshire Libraries & Heritage HQ
Bythesea Road
Trowbridge
Wiltshire
BA14 8BS

By Email

libraryenquiries@wiltshire.gov.uk

By Telephone

01225 713727

By Fax

01225 713993

By Hand

Your Local Library

Opening Hours

Monday to Friday 9am - 5pm

  Back to top

Primary Navigation

Top


Customer Contact Centre
Email: Customer Care

Telephone : 01225 713000
Textphone : 01225 712500
View Out of hours numbers

Opening Hours:
Mon to Thurs - 8.30am - 5.20pm
Fri - 8.30am - 5.00pm

Website enquiries
Email: Customer Care

Wiltshire County Council
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN