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Charges

Charges from 1 April 2017 include VAT where applicable.


BooksLoan periodOverdue chargeMaximum charge per load
Adult books (including printed music)3 weeks20p per day the library is open£7
Chidrens books and childrens audio books3 weeks
3p per day the library is open
£1
Loans from mobile libraries2 weeks
No over due charges apply
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Charges for hire items apply to set or single item.

Hiring itemsLoan periodHire feeRe-hire charge for late returnMaximum charge for late return
Adult audio books (static libraries)
3 weeks
£1.90 £1.90 per 3 week period or part period£6.40
Adult audio books (mobile libraries)
4 weeks
£1.90 £1.90 per 4 week period or part period£6.40
Adult audio books
Annual subscription£50 per annum for 12 months from date of subscription payment

£1.90 per 3 week period or part period

£1.90 per 4 week period or part period (Mobiles)

£6.40


£6.40

Playstation 2 games 1 weeks (2 and 3 week loans at 2x and 3x weekly hire rate) 
£3.20 per week, or £3.20 per visit (i.e 2 or 4 weekly stop) on Mobile libraries£3.20 per week or part week.  £3.20 per visit (i.e 2 or 4 weekly stop) on Mobile libraries 

£12



Language courses3 weeksAll formats £3.00 for 3 weeks£3.00 for 3 weeks period or part period
£6
DVD and Blu-Ray (except Gold)
1 weeks (2 and 3 week loans at 2x and 3x weekly hire rate) 
£1.90 per week, or £1.90 per visit (i.e 2 or 4 weekly stop) on Mobile libraries
£1.90 per week or part week.  £1.90 per visit (i.e 2 or 4 weekly stop) on Mobile libraries

£6


DVD and Blu-Ray Gold (including new TV box sets)
1 weeks (2 and 3 week loans at 2x and 3x weekly hire rate) 
£3.20 per week, or £3.20 per visit (i.e 2 or 4 weekly stop) on Mobile libraries£3.20 per week or part week.  £3.20 per visit (i.e 2 or 4 weekly stop) on Mobile libraries £12


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Type of requestsCharge
Request fee per item of adult stock from within Wiltshire Library and Information Service
90p

Additional request fee per item of stock obtained from out of county:
Photocopies from serials

Books


£2.50 + 10p per sheet
£5.10
Renewal fee (British Library items only)
£5.00
Children's items from within Wiltshire Library and Information Service

Free

Where an item costs over £15 to source we will seek to recover cost above £15 in addition to above out of county charge, e.g. costs £16 to source, charge will be £5.10 plus £1. Customers will be contacted to advise them if this additional charge will be payable and to check they wish to proceed.

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Other than for fair wear and tear  

  • Adult  £1.40  
  • Child  70p
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Books
Hardback
Paperback
Adult non-fiction
£19.25
£12.25
Adult fiction
£17.50
£8.50
Children's non-fiction*
£11.31
£7.69
Children's fiction*
£10.36
£6.57

* There are no charges for damage to children’s board books, normal charges apply for board books that are lost or returned late.

Audio visual materialCharge
If a single item from a set cannot be replaced the whole set must be paid for. If jacket is lost or damaged replacement charges apply

Audio Compact discs –per disc (multi disc sets charge at 2x, 3x etc as appropriate)
£6.30
Digital Audio Books (Playaways) – full replacement cost

DVDs - standard charge per tape (multi tape sets charge at 2x, 3x etc as appropriate)
Please note that there sometimes exceptions to this charge but you will be informed by library staff if this applies
£18.00
Playstation games - Items priced individually based on full replacement cost

Cassettes - per tape (multi tape sets charge at 2x, 3x etc. as appropriate) - adult

Cassettes - per tape (multi tape sets charge at 2x, 3x etc. as appropriate) - children’s

£7.90

£4.75

Language course sets - charge as above for each adult CD in the set + £10.50 to cover cost of booklets/printed materials included

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ItemCharge
Chamber music per set
£6.00
Orchestral sets
£30.00

Vocal sets - larger works

Vocal sets - 1 song or 1 anthem

£1 per copy

60p per copy

String sets and Band sets
£17.50 per set

Playsets - full sets

One act plays and sketch sets

£8 per set

£4

Video/DVD/CD including sound effects
£1.90
Music score teaching packs per pack
£3.00
Music and play sets not returned by the due date per set
£30.00
Single copies of Music or Play sets borrowed and not returned by due date - normal adult book overdue rate per day
20p


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  • These charges apply to all library branches with the exception of the Wiltshire and Swindon History Centre. For Wiltshire and Swindon History Centre charges, please contact the Wiltshire and Swindon History Centre direct on 01249 705500.
  • These charges also apply where paper is provided by a customer.


Type of copyingSize, colour and numberCharge
Photocopies

Black and white per A4 copy

Black and white per A3 copy

10p

10p

Printing from computer terminals

Black and white per A4 copy

Colour printouts (where available)

10p

£1

Copies produced by staff and sent by mail or fax

1-10 copies (minimum charge)

Further copies     

£5.50

10p each

Prints from Microforms - per single copy from any source
An additional charge for currency conversion may also be applied.
A standard charge of 60p will be made for postage and packing.
Black and white per A4 copy
Black and white per A3 copy
£1.30
£1.90


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ServiceCharge
Sending Faxes - UK per sheet
£1.40
Sending Faxes - European Union per sheet
£2.70
Sending Faxes - Rest of the World per sheet
£3.90
Internet access for library members
Free
Internet access for visitors to Wiltshire
Suggested donation £1
Questionnaires - Charge for completing if not relevant to Wiltshire Libraries & Heritage
£70
Questionnaires - Charge for completing if relevant
£37.50
Consultancy Fees – by agreement with the Head of Service

Parcel carrying – on Wiltshire Libraries and Heritage vans per parcel of standard box size
£45

Research – subject to staff availability - First 30 minutes

Subsequent research on same topic - per 30 minutes

Charge negotiable beyond 2 hours research

Free

£37.50

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Charges apply where items are offered for sale or where the exhibition serves as an advertisement for products or services or is for commercial consultation or research

Salisbury Library
Charge
Main Gallery
£105 per week
Young and Creasey Galleries
£77 per week
Portico Gallery
£125 per week (including a private view)
Workshops
£18 per day
Gallery 4
£110 per month from January 2018


All other librariesCharge
Exhibitions in meeting rooms
£51.50 per week
Exhibitions elsewhere in building
£38.50 per week
Exhibition previews
£33

Commission:  

  • All libraries where charges apply will take commission at 20% (including VAT) on all sales achieved during the period of the exhibition
  • It is essential that exhibitors are made aware of this when the booking is arranged
  • A VAT receipt should be given following payment
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Hire of meeting rooms is subject to staff availability in all cases.


Type of hireCost

A.  Concessionary charge applies to:

  • Non-profit making organisations with community objectives
  • Where a room is free during normal opening hours or on a closed day when staff are on duty, when exhibition arrangements are not affected and there are no caretaking or staff cost involved.
£8.50 per hour

B.  Use of library space by profit making organisations per hour:

  • Small room
  • Medium room or open space in library during opening hours
  • Large room


£12.50
£20
£32

C.  Use of library ICT facilities by colleges etc. per half day or less£38

Charges assume that the hirer will set out and put away seating, tables and equipment required.

Surcharges: 

  • A surcharge is made when use of the accommodation exceeds the agreed finish time by 15 minutes
  • The surcharge is 100% of the charge made for the session.

All charges will be subject to review.

Transportation of additional furniture for the meeting cost plus 20% plus VAT

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Last updated: 30 March 2017 | Last reviewed: 30 March 2017