www.wiltshire.gov.uk
Social services - client contact problems
Summary of Service
In all missing persons cases it is advised that you first contact the police and file a missing persons report, listen to the police advice given and act accordingly.
Details of Service
When is a child considered to be missing?
Every situation is different and there are no set rules about when a child should be considered missing. If in doubt about whether to contact the police to formally report a child missing, for example, when a teenager fails to return home after a time they have agreed, the police will be happy to discuss this with the parents or concerned adults and advise about what to do.
When a child know to social services goes missing
Children who go missing from local authority care are often extremely vulnerable when they run away. The reasons for their absence are varied and complex and cannot be viewed in isolation from their home circumstances and their experiences of care.
Every "missing" episode should, therefore, attract proper attention from the professionals involved with the child and those professionals, in turn, must collaborate to ensure a consistent and coherent response is given to the child on his/her return.
The Police are frequent partners of Social Services in managing "missing" episodes and it is, therefore, important that staff in both agencies work together. The following protocol should assist in this and combines aspects of local authority and Police procedures in relation to missing persons such that, where they overlap or interface, respective actions and responsibilities are clear.
For more information, please see the Children missing from local authority care page.
Contact Details
By Post
Customer Care Unit
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN
By Email
customercare@wiltshire.gov.uk
By Telephone
01225 713000
By Fax
01225 713145
| A to Z Names | Social services - client contact problems, Social services - client contact problems |
|---|---|
| Keywords | Missing or out of contact client |
| PID No. | 232 |
| IPSV Category | Missing people services |
| Level 1 Name | Social services - client contact problems |
| IPSV ID | 4562 |
