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25 June 2020

Wiltshire Wellbeing Hub hours set to change

Wiltshire Council will be changing the opening times of the Wiltshire Wellbeing Hub, from Saturday 27 June.

Since it was set up at the end of March, the hub has been open seven days a week to provide assistance to vulnerable people during the COVID-19 situation. This was then reduced to six days a week at the beginning of June.

However, to reflect a reduction in emails and calls to its hotline, the hub will now operate from 9-5pm Monday to Friday and will be closed at weekends. The hub will close this Friday 26 June and then reopen on Monday 29 June. Outside of these hours, the emergency duty service will be in place as usual.

The Wiltshire Wellbeing Hub continues to be available to anyone who is struggling during this difficult time, such as people who are shielding or self-isolating and don't have a support network around them or know where to get help.                                                                         

Wiltshire Council's team can help provide support but also signpost them to where additional help is available in their local area with hundreds of community groups set-up across the county providing invaluable assistance.

Cllr Laura Mayes, Cabinet member for Adult Social Care, Public Health and Public Protection said: "The Wiltshire Wellbeing Hub has proved to be a vital resource in helping vulnerable residents throughout this situation.

"However we have noticed a drop in calls and emails recently so this is the right time to move to opening the hub from Monday to Friday only. We will be here throughout the week so if there is anyone out there who feels isolated, unable to leave their home to get food or medicine or just need some additional help we will be available to provide that support."

People can make contact with the hub via email at wellbeinghub@wiltshire.gov.uk or by calling 0300 003 4576. 

Last updated: 25 June 2020 | Last reviewed: 25 June 2020

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