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Blue badges

Find out if you are eligible for a Blue Badge

The aim of the Blue Badge Scheme is to help disabled people who have severe mobility problems to access goods and services, by allowing them to park close to their destination. The scheme is open to eligible disabled people irrespective of whether they are travelling as a driver or as a passenger.

  • Are in receipt of Higher Rate of the Mobility Component of the Disability Living Allowance
  • Are registered blind
  • Receive a War Pensioner's Mobility Supplement
  • Have been both awarded a lump sum benefit at tariffs 1-8 of the Armed Forces Compensation Scheme and certified as having a permanent and substantial disability which causes inability to walk or very considerable difficulty in walking or
  • Are in receipt of Personal Independence Payment (PIP) under the 'Moving Around' category, have been awarded eight points or more, and your condition is likely to last for at least 12 months
  • Are in receipt of Personal Independence Payment (PIP) under the ‘Planning and Following a Journey’category, have been awarded 10 points for Descriptor E.

Documentary evidence will be required.

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  • Have an enduring and substantial disability which causes you , during the course of a journey to:
    Be unable to walk; experience very considerable difficulty whilst walking, which may include very considerable psychological distress; or be at risk of serious harm when walking; or pose, when walking, serious harm to any other person
  • Drive a vehicle regularly, have a severe disability in both arms, and are unable to operate, or have considerable difficulty in operating, all or some types of parking meter.
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A parent of a child under the age of three years old may apply for a badge for their child if the child has a specific medical condition which means that they either:

  • Must always be accompanied by bulky medical equipment which cannot be carried around with the child without great difficulty or
  • Need to be kept near a motor vehicle at all times, so they can, if necessary, be treated for that condition in the vehicle or quickly driven to a place where they can be treated, such as a hospital

An assessment by the Council may be required if you do not automatically qualify for a badge. This is usually done over the phone.

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Application process

You can apply for a Blue Badge online at GOV.UK.

This process applies to new applications and renewals.
You will need:

  • Proof of identification
  • Proof of qualifying benefits (if applicable)
  • National Insurance number
  • Details of your current Blue Badge (if you have one)
  • To upload a photo of yourself
  • Proof of residency

Equalities Act 2010: should you require a reasonable adjustment or assistance to complete an application for a Blue Badge, please contact 01225 713002

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We would advise you to apply to renew your badge 8-12 weeks before the expiry date. We are unable to process renewal applications more than 12 weeks in advance.

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The Badge and its concessions can only be used by employees of the organisation for the purpose of transporting disabled people who would themselves be eligible for an individual Blue Badge.

Employees must never use the Badge for their own benefit, or use it, for example, to carry out errands for the organisation. The Badge can only be displayed when disabled people, in the care of the organisation, are being transported.

It is the responsibility of the organisation to ensure its employees use the badge properly.

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From 30 August 2019 the Blue Badge Scheme will extend eligibility to those with non-visible (hidden) disabilities.

is when:

  • An applicant scores 10 points for ‘Planning and following a Journey’ within descriptor E of the mobility component of Personal Independence Payment (PIP) “Cannot undertake any journey because it would cause overwhelming psychological distress to the claimant”

Applicants who do not receive 10 points for ‘Planning and following a Journey’ within descriptor E of the mobility component of Personal Independence Payment (PIP) may be eligible subject to further assessment, by completing an application form and providing supporting evidence of the condition from one or more of the following:

  • Clinical Psychologist
  • Educational Psychologist
  • Gastroenterologist
  • Neurologist
  • Occupational Therapist
  • Physiotherapist
  • Psychiatrist
  • Rheumatologist

Evidence from one of the above must indicate that you have an enduring and substantial disability which causes you, during the course of a journey, to:

  • Be unable to walk
  • Experience very considerable difficulty whilst walking, which may include very considerable psychological distress, or
  • Be at risk of serious harm when walking, or pose when walking, a risk of serious harm to any other person.

Apply online

Equalities Act 2010: should you require a reasonable adjustment or assistance to complete an application for a Blue Badge, please contact 01225 713002

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Once a Blue Badge application is approved, the Blue Badge will be produced by a central agency, and posted directly to the badge holder's home address. The badge holder can expect to receive the Blue Badge approximately 10 working days after the application is approved.

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A website that claims to help people with their application for a Blue Badge is not affiliated with any organisation or the council. This website charges £49 for its service, whereas the true cost associated with applying for a Blue Badge direct with your Local Authority is £10, which is refundable if your application for a Blue Badge is not approved.

We would like to warn all potential Blue Badge applicants that they do not need to use the service of this company or website to apply for a Blue Badge. Please avoid the use of this website and do not put your personal data or money at risk.

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There is no right to the provision of a parking bay close to the home of a disabled person. The Disability Discrimination Act does not require the Highway Authority to make a parking bay provision for a disabled person the decision to do so is discretionary. If a bay is granted it is only a discretionary bay and the disabled person does not have exclusive parking rights. Such bays are not legally enforceable.

You can apply for a disabled bay through the Advice and Contact Team.
Email: AdviceandContact@wiltshire.gov.uk
Telephone: 0300 456 0111

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Using your Blue Badge

The badge may only be used when the badge holder is driving or being transported in the vehicle. It may not be used by a friend, relative or helper even when providing a service for the disabled badge holder such as shopping unless the badge holder is travelling with them.

When the badge is used, it must be clearly displayed on the dashboard of the vehicle, with the front (showing the wheelchair user symbol) facing outwards, so that the expiry date, serial number and issuing authority are easily visible through the windscreen.

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If your badge has been stolen

You must report it to the Police to obtain a Crime Reference Number. You can do this by calling 101, the non-emergency number for the police.

Contact the Blue Badge Team to let us know and to provide us with the Crime Reference Number.
Email:  bluebadge@wiltshire.gov.uk
Tel: 01225 713002


If your badge has been lost

Contact the blue badge team (as above).
There is a £10 charge for a replacement badge.

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Blue badge fraud is on the increase and undermines the integrity of the scheme.

If you suspect that a blue badge is being used illegally we would encourage you to contact our Blue Badge team.

Email: bluebadge@wiltshire.gov.uk
Telephone: 01225 713002
All contact will be treated in confidence

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Your Blue Badge is valid for three years. However, it remains the property of your local authority and must be returned if:

  • The badge holder dies (please quote the date of death and your relationship to the person when returning the badge).
  • The badge has expired.
  • You have received a replacement badge because your original was lost or stolen and you later find it.
  • You no longer qualify for the badge because your disability improves.

Please return badges to:
Blue Badge Team
Customer Services
Wiltshire Council
County Hall
Trowbridge
Wiltshire
BA14 8JN

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Please contact us if any of the following details change:

  • Change of address
  • Change of contact information
  • Change of name

Email: bluebadge@wiltshire.gov.uk
Tel: 01225 713002

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Please refer to the Department for Transport rights and responsibilities guidance below:

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Wiltshire Council will accept Badges from all other countries. This would enable you to park using your badge in all Wiltshire Council owned car parks and as detailed in the rights and responsibilities information Blue Badge scheme: rights and responsibilities.

This is a local policy and may not apply in other Council areas. It is always best to check with the responsible Council. Please also note that this does not apply to privately owned car parks in Wiltshire.

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Blue Badges are currently recognised throughout the European Union (EU). This means that you can take advantage of the parking concessions available in all EU countries.

These concessions may not be the same as in the UK. For more information on EU concessions www.gov.uk/where-registered-disabled-drivers-can-park

As concessions in other EU countries may change over time, we advise you to check what concessions are available before travelling.

There are no current arrangements for you to use the badge outside the EU, although they may be prepared to recognise the Blue Badge. We advise you to check what concessions are available before travelling to non-EU countries.

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Last updated: 14 August 2019 | Last reviewed: 14 August 2019