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Parking tickets

You can pay your parking penalty by one of the following methods:

  • Pay online
  • Call the 24 hour automatic payment line on 0300 456 0119.
  • By post:
    Parking Services
    Wiltshire Council
    Monkton Park Offices
    Monkton Hill
    Chippenham
    Wiltshire
    SN15 1ER
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Informal challenge - A challenge made before a notice has been issued by post.

Formal challenge - A challenge made after a notice has been issued by post

Appeals

If you are unsuccessful in your appeal you cannot make any further challenges to the Council. You may however contest your case to the Traffic Penalty Tribunal, there is no cost for the process but you will be expected to pay the full charge if you are unsuccessful.

Further information

For all enquiries, please contact parking services on 0300 456 0100.

Further Independent advice on parking enforcement can be found at Patrol UK.

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The level of penalty charge is based on the seriousness of the contravention. Please refer to the following table:

Contravention
Higher or Lower Penalty charge
Location

Parked in a loading area during restricted hours without reasonable excuse

Higher
Off-street loading areas
Parked without payment of the parking charge
Lower
Off-street car parks
Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods when prohibited
Higher
Off-street car parks
Parked for longer than the maximum period permitted
Lower
Off-street car parks

Parked in a restricted area in a car park

Higher
Off-street car parks
Parked after the expiry of paid for time
Lower
Off-street car parks
Parked in a car park without clearly displaying a valid pay & display ticket or voucher or parking clock
Lower
Off-street car parks
Parked with additional payment made to extend the stay beyond first time purchased
Lower
Off-street car parks
Parked in a permit bay without clearly displaying a valid permit
Higher
Off-street car parks
Parked beyond the bay marking
Lower
Off-street car parks
Parked in a designated disabled persons' parking place without displaying a valid disabled peron's badge in the prescribed manner
Higher
Off-street car parks
Vehicle parked exceeds maximum weight or height or length permitted in the area
Higher
Off-street car parks
Re-parked within one hour* of leaving a bay or space in a car park
Higher
Off-street car parks
Parked in a car park or area not designated for that class of vehicle
Lower
Off-street car parks
Parked causing an obstruction
Higher
Off-street car parks
Parked in car park when closed
Lower
Off-street car parks
Parked in a parking place for a purpose other than the designated purpose for the parking place
Lower
Off-street car parks
Parked with the enginge running where prohibited
Lower
Off-street car parks - this contravention may occur in certain coach bays



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Last updated: 5 September 2016 | Last reviewed: 5 September 2016