Car park maintenance and fault reporting
Service details
We are responsible for maintaining all Council-owned car parks within the County of Wiltshire. These comprise:
- Multi-storey car parks
- Surface car parks.
- Park and ride sites.
Regular inspections of these are undertaken and any defects found are programmed for repair by our technical support unit.
Although the regular inspections capture most of the defects that occur, sometimes deterioration or damage occurs between inspections. As such we would like you to let us know if you notice any defect so that an ad-hoc inspection and remedial work can be carried out.
Pay & Display machines
Please report any faults with the Pay & Display machines to the Parking Services Team as soon as possible.
All machines are checked regularly by trained staff but sometimes machines fail between checks or are vandalised and need remedial works. Most machines are linked wirelessly to the internet and constantly monitored for security reasons.
Report a Faulty Pay and Display Machine
If you wish to report a faulty Pay & Display Machine please use the online form below, stating the letter of the machine (if known) and the location or contact us on 01249 706131.
(When completing the form, choose the main category 'Car Parking' and the sub-category 'Faulty ticket machine' and complete the form)
To report a problem
If you consider the problem to be immediately dangerous, please telephone Wiltshire Council on 0300 456 0100, or visit any council office, or email parking@wiltshire.gov.ukIf the issue is not immediately dangerous you may also write to Parking Services, PO Box 3106, Chippenham, Wiltshire, SN15 9BE.
Contact Details
Email: parking@wiltshire.gov.uk
Last updated: 8 September 2009