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Public transport

Please tell us what you think about our website, we welcome your feedback.

Public transport is a vital part of Wiltshire's current and future transport network. We work closely with transport providers to make sure Wiltshire has a modern, integrated accessible public transport network.

How do I find out the times of a bus, coach or train service?

Buses in Wiltshire

You can check our timetables for buses in Wiltshire.

Local bus services

Information on any local bus service can be obtained from traveline - either by ringing 0871 200 22 33 (Calls cost 10p per minute plus any charges your network provider makes) or visiting the Traveline Website at Traveline

Train services

For information on Train services, ring 08457 48 49 50 or visit the National Rail website at National Rail

Long distance express coaches

For information on long distance Express Coaches serving Wiltshire, ring National Express on 08705 80 80 80 or visit their website at National Express

Connecting Wiltshire

For more information about travel and journey planning in Wiltshire please visit the Connecting Wiltshire website.

Is there a timetable booklet containing details of all buses in Wiltshire?

Please check our timetables and route maps for buses in Wiltshire.

Are there any Park & Ride schemes available in Wiltshire?

There are five Park & Ride sites currently operating around Salisbury - visit our Park & Ride section for more information.

How do I get a bus pass for a senior citizen or a disabled person?

Information on bus passes can be found in the bus passes section.

How do I make a complaint about a bus service or a bus driver?

If you experience a problem with a bus service operating in Wiltshire, please either:

  • report it to the bus company concerned (please see our local bus operators list below for their contact details)
  • ring the council’s Passenger Transport Unit on 01225 718080
  • or email us at buses@wiltshire.gov.uk and we will contact the company on your behalf.

I would like to request an improvement to the bus services in my area - who should I contact?

We are always interested to receive suggestions for improvements to bus services in Wiltshire, although as bus services are expensive to provide, we may not be able to implement every one. Please send your comments to the Passenger Transport Unit

By email

buses@wiltshire.gov.uk

By post

The Passenger Transport Co-ordination Manager
Passenger Transport Unit
Wiltshire Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN”.

I would like a bus shelter erecting at my local bus stop - who should I talk to?

Please visit our bus shelters page for more information on who is responsible for bus shelters.

My bus stop or bus shelter has been damaged - who should I tell?

To report any damage to bus shelters such as broken glass, please contact us

By telephone

Call local highways (formerly known as CLARENCE) on 0300 456 0105

By email

localhighways@wiltshire.gov.uk who will pass the information on to the owner of the shelter

Report online

Report a bus shelter problem online

What should I do if I want a new bus shelter?

Please raise this issue with your Area Board

I think that the timetable information at my local bus stop is incorrect - who should I report this to?

Please ring the council’s Passenger Transport Unit on 01225 718080 or send an email to  buses@wiltshire.gov.uk stating the location of the bus stop and brief details of the information that you believe is incorrect.

How do I find out information on bus fares or season tickets?

Please contact the company that operates the bus service that you wish to use - their telephone numbers and contact details are available below.

If you are not certain which bus company to contact, check your journey on the Traveline Journey Planner at Traveline, or ring 0871 200 22 33.

If you are planning a day trip using several buses, you may find it cheaper to use a Day Rover ticket - more information is available on our Day Rover page.

I am a bus operator and would like to operate bus services contracts for the council - who should I contact?

Please email your name and address to us at passengertransport@wiltshire.gov.uk or ring 01225 713578 so that we can send you an application form.

I have left something on a bus - how do I get it back?

Please ring the bus company who own the bus you were travelling on (please see our local bus operators list below for their contact details). Please note that it may take a few days for your property to be recovered and that you may have to go to the company’s office to collect it. The bus company may also charge a small administration fee before your property is returned.

Bus companies who operate in Wiltshire

Company NameTelephone NumberE-mail AddressWebsite Address
A D Rains01666 510874enquiries@adrainscoaches.co.ukwww.adrainscoaches.com
Andybus & Coach Ltd01666 825655ajcoaches@andrew-james.co.ukwww.andybus.co.uk
APL Travel01666 577774apltravel@btconnect.comwww.apltravel.co.uk
Beeline Coaches01985 213503derekmoore@beelinecoaches.co.ukwww.beelinecoaches.co.uk
Calne Travel01249 821821customercare@calnetravel.co.ukwww.calnetravel.co.uk
Coachstyle01249 782224coachstyle.ltd@btconnect.comwww.coachstyle.ltd.uk
Faresaver Buses01249 444444enquiries@faresaver.co.ukwww.faresaver.co.uk
First West of England08456 064446Use contact form on First websitewww.firstgroup.com
Frome Minibuses01373 471474fromeminibuses@btconnect.comwww.fromeminibuses.co.uk

Hatts Travel

Wiltshire Buses
Salisbury Park and Ride

01249 740444

01380 730936
01722 333304

info@hatttstravel.co.uk

If no answer on either of these numbers then phone Hatts Travel

www.hattstravel.co.uk
Levers Coaches01722 417229enquiries@touristcoach.co.ukwww.touristcoaches.co.uk
Shaftesbury & District01747 854359info@sdbuses.comwww.sdbuses.co.uk
South West Coaches Ltd01935 475872info@southwestcoaches.co.ukwww.southwestcoaches.co.uk
Stagecoach Swindon01793 521415swindon.enquiries@stagecoachbus.comwww.stagecoachbus.com/swindon/
Stagecoach South01243 536161south.enquiries@stagecoachbus.comwww.stagecoachbus.com/south/
Thamesdown Transport01793 428428Use the feedback form on websitewww.thamesdown-transport.co.uk
Tourist Coaches01722 338359enquiries@touristcoach.co.ukwww.touristcoaches.co.uk
Salisbury Reds (Wilts & Dorset)0845 072 7093talk2us@salisburyreds.co.ukwww.salisburyreds.co.uk

Last updated: 21 February 2014

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