Bus shelters

About this service

We are responsible for bus shelters along the inter-urban bus routes, where improvements have been carried out under the umbrella of the Key Bus Route Network Project. This project aims to improve bus travel in the area and make it more attractive as an alternative to the private car.

Ownership of shelters

Bus shelters that are not owned by us are owned by either of the following organisations:

  • Parish / Town Councils own and maintain most bus shelters (except those erected by us)
  • Adshel is a company that owns and maintains some shelters with advertising displays in Wiltshire.

Damage to shelters

To report any damage to bus shelters such as broken glass, please contact Clarence, who will pass the information on to the owner of the shelter.

Report a defect

General enquiries

Any general enquires such as the location of a bus stop, information on our improvements to shelters and bus stops on the Key Bus Route Network, or the availability of shelter grants should be directed to the Infrastructure Liaison Officer.

Contact Details

Email: clarence@wiltshire.gov.uk
Telephone: 0800 23 23 23 - Mobile phone users, and for calls from outside Wiltshire 01225 77 72 34
Postal Address:
Customer Services
Wiltshire Council
County Hall
Trowbridge
Wiltshire
BA14 8JN