Pavements
About this Service
Wiltshire Council has the responsibility for the maintenance of almost all of the surfaced footways and pavements within the County. The Council regularly inspects its Footways for defects where levels vary by 15mm or more. These defects are repaired very quickly. Surfaces that may appear poor, through cracking or minor surface deterioration are left for subsequent resurfacing.
CLARENCE (an acronym for Customer Lighting And Roads Enquiry Centre) is a Wiltshire Council provided service centre set up to allow you to quickly and easily report road and lighting defects and hazards.
If you see a potential trip hazard in any Footway or Pavement, which exceed 20mm, we would like to know about it. Please report it to CLARENCE, and the site will be promptly inspected by a technician and any necessary action taken. Cosmetic defects will not be repaired, as the key priority of the Council is safety.
Freephone: 0800 23 23 23
Mobile phone users and for calls outside Wiltshire please telephone: 01225 777234 or email clarence@wiltshire.gov.uk.
Last updated: 26 March 2009