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Highways inspections

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The inspection frequencies are set out in Wiltshire’s Highway Inspection Manual, and are shown for information in the table below:

Description Frequency Type of Inspection
A, B and some C and unclassified roads Monthly Driven
Most C roads and some unclassified roads 3 Monthly Driven
Some C roads and unclassified roads 6 Monthly Driven
Footway in main shopping area Monthly Walked
Footway in busy urban area 3 Monthly Walked
Other urban areas and rural areas Same as adjoining carriageway Driven
Cycleway forming part of carriageway Same as carriageway Driven
Cycleway remote from carriageway 6 Monthly Walked

Repairs of defects

Some defects have to be treated more urgently than others. The priority given to each type of defect depends on its location and is allocated in accordance with Wiltshire’s Highway Inspection Manual.

Serious highway defects are attended to as soon as possible, usually within 24 hours. Less serious defects are repaired as part of a planned maintenance programme. In cases where defects are not considered to be an immediate safety hazard the area of concern may be added to a programme for future planned maintenance, and it is monitored for further deterioration and treatment as necessary. The response times for typical defects are shown below.

Defect Type Road Type Description of Defect Response
Carriageway pothole A,B and some C and unclassified roads More than 75mm deep and maximum dimension greater than 300mm Repair or sign within 24 hours
Between
75-40mm deep and maximum dimension greater than 300mm
Repair within one week
Carriageway pothole Most C roads and unclassified roads More than 100mm deep and maximum dimension greater than 300mm Repair within one week
Between 100-40mm deep and maximum dimension greater than 300mm Repair within one month
Between 75-40mm deep and maximum dimension greater than 300mm Repair within three months
Footway trip All footways Up-stand more than 20mm Repair, guard or sign within 24 hours
Footway cracks and gaps Main shopping areas Space between slabs or cracks 15mm wide and 15mm deep or greater Repair within one week
Other footways Space between slabs or cracks 15mm wide and 15mm deep or greater Repair within three months
Covers and gratings All roads and footways Covers missing or liable to progressive and sudden failure Repair, guard or sign within 24 hours
All roads and footways All other conditions Repair within one month

Serious defects are usually dealt with within 24 hours of identification. This may involve erecting signing and guarding, or could involve temporary or permanent repairs to the defect.

Contact Details (LiveLink)

Multiple Contacts:
eMail: clarence@wiltshire.gov.uk
Telephone: 0800 23 23 23 - from landlines within Wiltshire or 01225 77 72 34 from mobiles and from outside Wiltshire.
Out of hours:
Fax: 01225 713488
Postal Address:

Customer Services
Wiltshire Council
County Hall
Trowbridge
Wiltshire
BA14 8JN


In Person:
DX:

Last updated: 18 January 2011

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Tel: 0800 23 23 23 - from landlines within Wiltshire or 01225 77 72 34 from mobiles and from outside Wiltshire.

Fax: 01225 713488

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Customer Services
Wiltshire Council
County Hall
Trowbridge
Wiltshire
BA14 8JN